based on 1030 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good selection and great service close to our ADK camp. Keeps me in shape during long trips given that it’s not logistically feasible for me to bring my own bike.
Great service. Local shop. Nice variety
Very happy with the bike you recommended. Accessories good. Professional people.
Great products and Ted is very knowledgeable and helpful! Love my new Dual Sport Trek!
Enjoyed shopping in your store while we were visiting Inlet, N.Y. on vacation.
An interesting variety of merchandise to browse from and lots of practical items as well.
Friendly local shop, great customer service.
I've depended upon Pedals and Petals for my bicycle repair and service needs for many years.
Ted is skilled, friendly, and gets the work completed quickly. My wife and I have purchased saddles, helmets, jackets and other items and have always been happy with the quality of his Bontrager products. Ted is knowledgeable about and helps sponsor many area bike events.
Products are unique and well displayed also service was amazing in a time where costumer service has been put on the back burner. I loved the interaction and wisdom from Ted and Ted who assisted me.
Thank you Guys I’ll be back!
Ted has been very helpful to me each time I go in the store. He has good suggestions and goes above and beyond explaining various items I've bought or done to my bike. I appreciate his willingness to not only recommend an item (ex. a red blinking LED rear light) but also his willingness to install it before I leave.
Nice variety of flowers available, in a variety of price ranges.
Great shop hours
Quick response to repair jobs
Great service and products
Ted is very knowledgeable and helpful. Very happy to give my business to him.
My husband and I always enjoy shopping at Pedals & Petals. We have purchased sneakers, hiking boots, clothing, purses, hats, books and find the selection to be upscale and unique to the area. The staff is so helpful, professional and cheerful. We always recommend our guests visit your store!!
I like the forthrightness and honesty on what repairs are needed. I also appreciate being provided the cost of materials and labor prior to the work being done. I am aware the quote may need to be adjusted once the work is done, but knowing a “ballpark” figure is good.
Knowing my bike will be serviced by a competent mechanic is also reassuring. Another reason I am confident is Pedals & Petals is my experience with Ted as an honest and reliable dealer. I feel fortunate to have an outstanding Trek dealer in Hamilton County. Thanks
Quality products at a fair price
Friendly staff, very helpful, and knowledgeable. A wide variety of flowers, gifts, and bicycles with clothing and accessories. A very unique shop in the central Adirondacks!
Knowledgeable staff. Very good bicycle and options selection. Nice gift area too.
great service very friendly
Fast service
reasonable prices
knowledgeable
Great service, wonderful atmosphere. Staff are terrific!!
I enjoys good quality products for the outdoors.
Knowledgeable staff, great selection of bikes, focus on safety and great service. Love my new bike and perfect for the type of riding I do. Reasonably priced with personal attention to my needs.
Sincere and personable staff. Quality merchandise.
Pleasant, efficient,
listen and understand what costumer wants
You guys stand behind what you sell and foster customers ' needs. Great job!
Just a nice bike shop in my home away from home
We had two bikes serviced at Pedals and Petals. They were speedy, thorough and reasonably priced. We’re delighted and will return whenever we need our bikes serviced.
Friendly and helpful staff
Great customer service and attention to detail. Knowledgeable about products and willing to take time to explain things.
Great service. Excellent product knowledge. Beauitful shop, something for everyone.