based on 1033 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff was awesome! They were very helpful and knowledgeable. I had no idea what my correct size was and they set me up perfectly and explained everything very thoroughly.
Tim and team were extremely helpful and had everything we needed to repair 3 bikes! We stop in every year just to check it out and see the town of Inlet! Looking forward to going back next summer!
I have only been in a handful of times, but no matter who is there they are friendly and helpful.
Great quality mountain bike rental for a great price. Very knowledgeable and helpful staff. Very friendly.
Day rental was an awesome Trek mountain bike (higher end bike) at a low rate!! I'd highly recommend this place any day, anytime! Thank you!
Fast, friendly and good quality.
we love the service and have had good things done for us even though they did not know us to start a lot of help and takes time with u even if u dont buy anything
The availability & price of the items needed & the friendliness of the employees.
Great on-the-spot service with quick turnarounds. Expert equipment and accessory advice. Very friendly and helpful staff.
Speed and quality of service.
Just needed a new inner tube. Ms Lorraine helped me find exactly what I needed. No probs. Easy peasy.
Prompt service and you fixed the terrible sound from my front tire!
We rented two mountain bikes for one day. The bikes were in good shape and recently new. The individuals who assisted us were polite.
Fast and high quality service
Well informed and helpful with accessories
It's a great store!
Great selection of bikes, cycling gear and accessories. I was pleasantly surprised to see such an extensive bike shop in a small Adirondack town. The staff was knowledgeable and friendly.
I came to Inlet on vacation and my bike was not functioning property. Pedals and Petals fixed all the problems. I'm had also planned to buy a new bike in the fall and the owner was very informative about what type of bike I need for the type of riding I do up here in the Adirondacks and at home.
very helpful and knowledgeable owner
Prompt and professional service.
Ted has been great about helping me rent a bike from out of state for my week at the ADK. Great place.
Quick service.
Friendly personnel and thoughtful stocking of merchandise. I always find what I’m looking for -from gifts for grandkids to cozy socks.
Location & personal attention given
The service
Super friendly and great service! Custom ordered a piece for my bike and had it in in two days. I love this place!!
Very courteous and professional. Did a great tune-up for my granddaughter's bike.
Great service, great products and people!
I liked the friendly service and knowledgeable staff. The staff was able to get me into the right product for my need and experience level.
I plan to go back when I’m in the area. I would recommend this business for your cycling needs. Lots of inventory at competitive pricing.
Check it out!
Ron

Be more friendly and talkative to customers. Smile and look like you enjoy your job. We have been to the shop more than once and have received good service on our bikes all the time.