based on 1051 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was a very well run shop with a helpful team who sized my new bike an ensured I left with the right accessories as a satisfied customer.
Fixed our bike. Thanks
Excellent knowledge and very helpful. The owner and staff are terrific.
My girlfriend bought something there. I was not present.
Pleasant and helpful staff and the rental bikes were either in great shape or brand new.
Always friendly & helpful!
It is friendly, prompt and skilled.
Fast and courteous
Ted is the man. He does quality work with quality product and never disappoints. Bought my first bike from him ten years ago, he tuned it along the way, and bought a new bike from him last week. Couldn’t be happier giving business to Pedals & Petals of Inlet, NY. 10/10 recommendation!
Everyone was friendly. Service is great!
quick and friendly as well as reasonable price
It was nice to do business with the owner. He was courteous and helpful and takes the time to talk with you on a personal level.
Service. High quality products.
Expertise, local knowledge, personal approach
Great bike rental service!
We needed some last minute service on a weekend and it was done quickly and completely. Thanks you for the help!
Ted has always fixed the bikes for our family and he gets them done quickly and correctly every time. Best bike shop around. Thanks Ted!
Ted is very well educated about his products and helpful with everyone.
Great customer service and very knowledgeable. Love my new e bike!
Good variety of products and great customer service.
They are highly competent, very professional and a big asset to this area, which has miles and miles of biking trails.
fast and expert service; great selection of products.
Ted’s personal service and interest
Your business is much appreciated in the area. You have been there for as long as we have been coming to the area. Your participation in the surrounding communities and passion for the region have always been at the forefront. Thank you for all you guys do. BFC was missed this year,, but it will be back!! And so will we!!
What’s not to like? Every time I go there staff (Ted) are great. Very helpful and knowledgeable. Not just about their products but about the area and where to go biking. I live over 2 hours away but tell anyone who is looking to buy a bike to check out Pedals and Petals. Definitely worth the drive.
friendly and knowledgeable folks,
shop is fun place to browse
great equipment, accessories
they fix things right the first time!
Great store and products
Great staff. Great service.
you are honest and helpful.
An eclectic store addressing a nice variety of cycling needs, including rentals, repairs, and purchases. Very helpful folks to get us set up with a boy we brought on vacation with us who needed a bike for the week.