based on 1042 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ted and his staff were extremely accommodating to help in the repairs needed to fix two of our bikes while we were on vacation in the Adirondack’s. One bike was damaged in transport and the other was damaged accidentally. Ted got our bikes in and within two days they both were fixed and back on the trails.
Very friendly and accommodating staff, great prices, a variety of things.
Great combo of technical biking/active gear and nice selection of household and personal goods, gifts and souvenirs.
Ted is a very helpful guy and despite not having the specialty parts I needed, helped to figure out what the issue was.
Always a pleasure to shop at your store! Friendly, knowledgeable and a great resource for the area!
Personalized, knowledgeable service; fair prices and a 2 week discount on accessories after purchase.
Both clerks provided exceptional product knowledge and information on bikes. My bike needed a new chain. They did exceptional work and did so at a very reasonable fee. Even fine-tuned my derailleur for barely a charge.
“Old School” in terms of customer service and exceptional repair service.
Outstanding !!!
Kevin Spath
8/10/20
They are very accommodating and helpful. Would do business with them again.
Store has beautiful displays and friendly staff. I always make it one of my shopping stops when I'm in the area.
Thanks, good service, good bike, decent prices.
I would rent again!
Wide variety of quality products for all ages and an excellent repair shop.
The service was very quick and very reasonably priced the people were friendly and nice
Personalized, informative, helpful.
Uniqueness
Great service, help with local terrain and most importantly bikes!
Great mountain bike rentals, very nice Trek bikes well equipped and in great shape. Also really appreciated that they were able to fix a derailleur problem on my bike (not rented) right then and there, expertly repaired at modest cost! Thank you very much!! Very nice folks and great place to rent bikes in inlet area!
Very Friendly service!
Products are high quality. The owner spends as much time as you need with you. He is very knowledgeable about his products and the area.
timely, effective, honest
Great quality items, unique. Great place to find items you’d not find elsewhere.
Ted
Owner is almost always on site to give advice. Owner and staff are very friendly and knowledgeable about the product they sell. Prices are very reasonable. Locally owned and operated.
Beautiful and unusual selection
Great experience. Very friendly staff, easy to work with and great bikes. Absolutely no problems and would highly recommend!
Ted was very helpful and had exactly what I needed. GREAT customer service!’
Staff was nice and friendly. Easy bike ride to old forge and back. Bikes worked great!!
I had my first mountain bike experience renting from Pedals and Petals. Great service and equipment. Staff was able to recommend trails of multiple levels of biking.
Amazing quick walk in service on my out of true wheel and a rear derailleur swap on my sons 24” bike. And, super nice people and very reasonably priced! Thanks.
Good service and knowledge for the kind of bike I needed for our visit. They were able to provide us with what we need. Great bike, no issues. Store was set up for social distancing as well as hand sanitizer throughout the store. Mask required!!!
Good service, bikes in excellent condition