based on 1030 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personalized, informative, helpful.
Uniqueness
Great service, help with local terrain and most importantly bikes!
Great mountain bike rentals, very nice Trek bikes well equipped and in great shape. Also really appreciated that they were able to fix a derailleur problem on my bike (not rented) right then and there, expertly repaired at modest cost! Thank you very much!! Very nice folks and great place to rent bikes in inlet area!
Very Friendly service!
Products are high quality. The owner spends as much time as you need with you. He is very knowledgeable about his products and the area.
timely, effective, honest
Great quality items, unique. Great place to find items you’d not find elsewhere.
Ted
Owner is almost always on site to give advice. Owner and staff are very friendly and knowledgeable about the product they sell. Prices are very reasonable. Locally owned and operated.
Beautiful and unusual selection
Great experience. Very friendly staff, easy to work with and great bikes. Absolutely no problems and would highly recommend!
Ted was very helpful and had exactly what I needed. GREAT customer service!’
Staff was nice and friendly. Easy bike ride to old forge and back. Bikes worked great!!
I had my first mountain bike experience renting from Pedals and Petals. Great service and equipment. Staff was able to recommend trails of multiple levels of biking.
Amazing quick walk in service on my out of true wheel and a rear derailleur swap on my sons 24” bike. And, super nice people and very reasonably priced! Thanks.
Good service and knowledge for the kind of bike I needed for our visit. They were able to provide us with what we need. Great bike, no issues. Store was set up for social distancing as well as hand sanitizer throughout the store. Mask required!!!
Great service
Friendly and high quality service
Quality products. Good service. Friendly and knowledgeable staff. Prices little high but the other stuff makes up for it
i like the service a lot and you take care of people with caring even if they are not buying you helped us the first time we came in store and fixed ower bike and would not take any money for doing it and that day told us this is a place that will care and stand behind their product yhat means a lot to me thank you
Great quality; great personnel and fast service!
Service was excellent and shop owner was very helpful in choosing new bike.
Great service very very happy
Pricing was great. Bikes were awesome. The guy that was working wasn’t wearing a mask consistently while we were in there so that was annoying.
I like selection of outdoor apparel & accessories, also a good location in town!
Great service & unique products!
Pedals and Petals is a gem of a bike shop in the Adirondacks! I've had to get my bike fixed and replace some equipment and they are always so helpful. I highly recommend this shop!
The knowledge offered customers is worth the one hour trip,I went in with problems that couldn’t be duplicated at times and like that it was all fixed back to normal I’m very impressed
The service was very quick and very reasonably priced the people were friendly and nice