based on 1030 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very personable and helpful. Appreciated having a set appointment time.
Great service, friendly, prompt and great prices!
Ted was excellent to deal with especially during this COVID19 season.
He had the bike I wanted, purchased online, set up a time to pick it up. Great customer service when I arrived, very helpful and knowledgeable.
Definitely recommend Pedals and Petals.
Excellent customer service. In stock items far exceeded my expectations.
Personal service to make sure I got the bike for my needs, attention to detail with accessories and set up. Would highly recommend this bike shop!
Dave was great, thank you!
Very knowledge staff and personal service. These guys know their stuff!
Great selection of bikes and accessories. Knowledge staff that loves the hobby.
Ted and his staff are always there to take care of all my cycling needs!
Fair prices and spent enough time making sure the bike was the correct size
Very knowledgeable of products, great customer service and genuine business owner.
Nice products. Helpful and knowledgeable service.
Love that they are local and take the time to make sure that they are getting you the right equipment for whatever it is that you are looking to do whether it be bike riding or skiing. I have used them over the last 15 years and they have always taken great care of my kids and I. They truly care and can speak knowledgeably about whatever sport you are looking to pursue. Just purchased a new mountain bike the other day during this whole Covid-19 thing. Made a private appointment, they had bikes for me to try and worked with me one-on-one to get the right fit. Going back to pick up another bike for my daughter Saturday. They go above and beyond. Thank you Ted and crew for always taking care of us.
Excellent service and bike worked wonderful!
Great service and products!
Good equipment, easy and good price
good products, great service!
Small town, personal, friendly, timely service. Quality products.
Great resource and service for Adirondack bikers.
I had searched pretty much nation-wide for some replacement x-country ski boots that were compatible with my metal edge back country skis with Salomon SNS Profil bindings. My skis and bindings were in excellent shape. I didn't want to scrap my gear because they had been phased out.
Ted was helpful and knowledgeable and had several choices in my size. Calls to other dealers/etailers resulted in a lot of misinformation on compatibility with new boot/binding designs. I could have easily ordered the wrong product and have to go through the hassle of returning product. The price was outstanding and he shipped them out the same day. They should arrive any day!
Thank you Ted!
I have purchased two bike from Ted. I love all the products he has to offer. Ted is very knowledgeable and I alway like going there to talk to him. I’m always learning something new about the bike or information bout rides
i always have good luck finding what i want. every one is very helpful.
I was looking for artificial berries and was happy to find them at your store. Very nice gifts also.
Ski shop staff are super knowledgeable and good at what they do, probably some of the best in all of NY
Thanks for helping me pick the best goggles for my son.
Great customer service!
Nothing. Lovely shop!
Owner and employees Knowledge of items sold and ability to service
I like the accommodations and small town feel. It's nice when the owner has no problem getting his hands dirty.
Ted and Dave were great to deal with and very helpful and accommodating. The have a great inventory of high end bikes. The shop is clean and very welcoming.