based on 1030 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and professional from the first phone call, through two mechanical issues fixed pronto and straight to ending the day!
Thanks Teddy!
Reliable and quality rental bikes.
We needed a specific type of bike for my wife, and the bike that we were given was perfect. It made our week up in Inlet all the more enjoyable. I've rented there before and would recommend it to
Good service and call when repair ready for pick up
Staff is so knowledgeable and helpful. They go the extra mile, always with the customer’s best interest in mind (even if it might mean not making a sale). Pleasure to do business with.
Couldn’t ask for better service. Great products. Exactly what we have been looking for. Great service and very friendly staff.
Nice selection and the owner was great!
Always great service!
Friendly service and very knowledgeable of the area
We are very pleased with the high quality of the two e-bikes that were purchased from Pedals& Petals in Inlet, NY. Ted is very knowledgeable, helpful and friendly.
Excellent service - tune up for 2 bikes. Also bought a groovy bike bell. Prices are very good.
You were able to take my old bicycle and freshen it into something safe, rideable and fun!
This was the first time in this store..great customer service and knowledge on local trails.
Ted keeps his customer’s interests in mind. He found me a terrific used bike and made sure it was exactly what I had been looking for.
Did exactly what I wanted done, quickly and reasonably priced!
Nice selection, good service.
This place is wonderful. Brought our sons bike in that broke while camping. The gentleman was so helpful and said he would try to get fixed by the next day. Got an email 4hrs later that the bike was fixed. Very reasonable pricing.
Good service, bikes in excellent condition
Ted and his staff were extremely accommodating to help in the repairs needed to fix two of our bikes while we were on vacation in the Adirondack’s. One bike was damaged in transport and the other was damaged accidentally. Ted got our bikes in and within two days they both were fixed and back on the trails.
Very friendly and accommodating staff, great prices, a variety of things.
Great combo of technical biking/active gear and nice selection of household and personal goods, gifts and souvenirs.
Ted is a very helpful guy and despite not having the specialty parts I needed, helped to figure out what the issue was.
Always a pleasure to shop at your store! Friendly, knowledgeable and a great resource for the area!
Personalized, knowledgeable service; fair prices and a 2 week discount on accessories after purchase.
Both clerks provided exceptional product knowledge and information on bikes. My bike needed a new chain. They did exceptional work and did so at a very reasonable fee. Even fine-tuned my derailleur for barely a charge.
“Old School” in terms of customer service and exceptional repair service.
Outstanding !!!
Kevin Spath
8/10/20
They are very accommodating and helpful. Would do business with them again.
Store has beautiful displays and friendly staff. I always make it one of my shopping stops when I'm in the area.
Thanks, good service, good bike, decent prices.
I would rent again!
Wide variety of quality products for all ages and an excellent repair shop.
Great local business!