based on 1042 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Better info on trails.
Very knowledgeable. I have been using Pedals and Petals for all my bike repairs both very old bikes and new bikes . Appreciate recommendations. Some of our bikes are 28 years old and doing great thanks to Pedals and Petals. Also bought new bike there a few years ago and absolutely love it .
Excellent service!
pleasant people, quality of work, attention to detail, speed of service. And conversations with Ted
Bikes are in super condition. Staff helped us make adjustments to fit us.
Great service and advice! Great bike shop!
The friendly staff are very happy to help.
Personal service from owner
The service was great at a good price.
Always find something to buy.
Quick service with knowledgeable staff.
Friendly staff! Unusual goods.
Great selection and great service - always!
Very helpful staff. Great products, very unique items that are beautifully made.
Mary Frances Saylor
Personal attention from the owner.
Great customer service!! Ted helped us get four bikes over the years. Very happy with are newest bike.
Ted is the best!!!
Great service and advice. good selection of products.
I needed quick help with a tire change, the crew was quick, courteous and got me back riding in no time at all! Thanks again
The young man at the front desk was very friendly and helpful. He was definitely a bright spot. The manager(?) seemed less so. I felt very judged by him as a cyclist.
Qualifies; good customer service
Very helpful and knowledgeable.
Knowledge and quality are excellent
Ted is an awesome mechanic and will work hard to get it done within a day or two. He can even do it while you wait if it’s a quick fix.
Personalized service
Excellent customer service and sales by Ted.
Best place to purchase your new Trex!
Great service
Very knowledgeable and happy to assist
Excellent job with products and services. Great staff.
Thank you!!
You have a great store. As an owner of 2 Trek Bikes I would rather come to your store for parts and service than anywhere else.