based on 1033 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very timely service preparing skis and bindings for the season
We are very fortunate to have this super amazing shop here in the Adirondacks! Lots of great gear and more! So happy they even had a cute little Xmas tree for me, made my day!
First name removed Lisette, Local
Friendly and helpful
Great assortment of goods, great prices and excellent service!
Unique items and friendly folks.
Knowledgeable and friendly customer service.
Excellent service and fair price. Can’t beat local small businesses.
Great service and even better sales. I wouldn’t buy a bike from anywhere else! Love the small town shops!
Enjoyed the variety & quality of the products offered. The service was excellent—the saleswoman working had a question & followed by calling the owner for clarification. She went out of her way to be friendly & efficient! Thank you.
Very informative with regards to what i needed.
We have purchased bike, products and services and have always been treated nicely.
On a few occasions we have been in the area and had a problem with a bike and has been resolved quickly and completely.
We will continue to make this the first place we shop.
Spending money locally is very important to us.
Thank you for the ongoing support!
I never feel valued as a customer when I shop there. Ted, the owner is not friendly and comes across as aloof. He was helping my boyfriend and I pick out bikes, and started to talk to his buddy who just walked in about his bike ride that morning, while we just stood there waiting for him to finish our bike orders. We ended up cancelling our orders and purchasing our bikes elsewhere. We bought 2 Trek mountain bikes, a new bike rack, and totally outfitted our bikes. Ted lost over $3,000 in sales that day. Wanted to buy local, but that is over.
Love the products!
Excellent customer service
Friendly
Great place to find a gift or shop for my family!
Amazing service. Fixed my friends bike on the spot! Back riding the same day.
Great service, friendly, l felt welcomed to the store.
Cute guy works there
I especially like Anne’s service! The owner, Ted, is pretty good too! Store is very well laid out and shows well. Could definitely use some more bikes to select from. Especially full suspension rental bikes!!! Overall a great store!! Thanks Glenn B.
Ted was very helpful with bicycle purchased elsewhere. Service here far exceeded that of the selling store. Great confidence in the knowledge and selection of accessories.
Knowledgeable staff with friendly and quick service!
Great customer service!! Thanks for arranging my "to go" bag after hours!
Great service!
Best bike I ever rented. Friendly and helpful staff.
Excellent service. Knowledgeable.
A delightful little shop for cyclists and people who are cycling adjacent.
High quality and backed by great service
Knowledgeable sales and service. Quick turn around time on service. Good communication about service completion.
Quality products and excellent and effient service.
Staff was amazingly helpful and professional. Love the content of the store and the pricing is not outrageous, Def. one of my favorite stores. in the Old Forge/Inlet area