based on 1030 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always a pleasure to stop and see Ted! Dean got much needed bike accessories.
Very friendly staff! Quick service, my bike was done within a day with the tuneup.
A haiku for you:
Trusty P&P
Steadfast Inlet oasis
I’m lost without you
Great personable service! The shop has a good selection of products for the cyclists who need more than just tire tubes and water bottles!
The staff was very easy to work with. They are very knowledgeable about the products they sell. I was surprised when they let me take several bikes for test rides. They set me up with a great bike the fits me. Very happy.
My bike was fixed quickly and at a reasonable price. Thanks!
You had the bike my wife wanted.
They took great care of my bike again in a very timely manner. I have had the pleasure of enjoying their products and services every year that I have come up from Tennessee since they opened their doors.
Great products and knowledge owner who is always there.
Nice, prompt, and knowledgeable!
During a weekend trip in the area, I realized my old bicycle tires needed replacement. I stopped by Pedals & Petals. I was warmly welcomed by Ted and Dave. I inquired about new tires and the possibility of replacing them. Ted sprung into action, located tires that fit my bike, and replaced them in a very short time. I had a terrific conversation with Dave while waiting, and was soon on my way. I highly recommend Pedals & Petals if you are in the Inlet, NY area in search of bicycle rentals or service.
Personal,timely service.
Very helpful. Great location.
It's a very cool store with very nice people.
Variety of equipment and ability to repair and maintain equipment
Friendly service and decent selection of bikes and accessories.
Great customer service and easy rental process. Thank you!
Ted, at Petals and Pedals, is a hard working bike professional who provides excellent customer service. he provides excellent products and always answers questions directly and honestly.
He is a pleasure to work with!
Quality and quick service
Travelled in from over an hour away, and willingness to stay a little late expressed on the phone, and followed up with excellent service at the shop. Experience and skill were evident in assembling carry rack and adding a few add-ons to bike. Test ride went great, and tips and suggestions for me as a newbie e-mtn bike rider on point with helpful stuff. Much appreciated.
Shop had lots of good bike stuff and will be stopping back in soon with a friend or two to get some more gear as needed.
Excellent customer service!!
Ted is great and variety at the store is also great.
Convenience of the location and personal attention provided by the staff.
Very knowledgeable. All of my questions were answered and I had quite a bit. It's an all in one stop shop for everything I needed.
Unique gifts!
Nice selection, quick prep of new bike!
Awesome service!
Great products and help!!
Thanks, Ted
Love the store. Very unique gift ideas and the staff is very friendly.
Also love getting a hug from Ted. :)
Super happy with the service by Ted and team. On a Holiday weekend, they got me rolling again with a major mechanical, and saved the weekend riding with my son. Thanks for this exceptional service!
Haven't really dealt with you folks yet, but I appreciate the fact that you were friendly and accommodating when I had to change our order to rent a bike.