based on 1042 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable staff.
I have purchased a number of ski related items from Ted at the Ski Shop (Pedals and Petals) at McCauley Mountain. First and foremost was a brand new pair of skis a few years ago.
The Atomic's are also taken care of at the shop with sharpening and waxing services. Because we can also rent storage space there, our skis and boots are always there (boots are warm) when we show up to ski and if they need attention.
When our kids or grandkids show up, they're able to get reliable and safe equipment at the rental shop.
Ski gear is abundant in the shop and I have purchased, besides the skis, a helmet, goggles, fanny flap (often a welcome accessory on a frosty or damp morning), buff and balaclava to keep my bald head warm. He sells quality equipment without the unnecessary trip to Utica.
There's a nice selection of clothing including ski pants, "T"'s , sweatshirts and hats. I also have a neat looking retro T-shirt!
Very accommodating
Great establishment and friendly service, always a pleasure doing business there
The Christmas trees were beautiful!
Quality!!!
Available
Ted was quick to bleed my brakes on a fat bike while I waited. Top notch service as always!
Friendly, beautiful items to purchase! nice variety for gifts and for being practical.
Personal attention shown
Knowledge of product
Prompt service
Person available to discuss products.
Friendly and knowledgeable service.
Great store and great customer service!
Ted is knowledgeable, friendly and professional. I trust him with all things bicycle.
Excellent bike repair.
Love my new Trek Bike. Went on a 20 mile ride Sunday.
Ted was excellent , as well as the store.
My family & I have gone to the store for years & will keep coming back. You could not ask for a better owner/operator. Ted is friendly, knowledgeable & forthright.
I highly recommend him & his store for your in person & online needs.
Kevin O
The staff and the owner are always friendly and very know;edgeable.
Ted is very knowledgeable and helpful. He takes time with his customers.
Top quality products, decent pricing and always great and honest service.
Supportive of diverse bike culture.
Quick, friendly, and easy to rent a bike for my son.
Excellent service, as always! Thanks Ted for a fine job. The bike runs fine, with excellent shifting. First name removed Brussel
They were vaery nice. And did a good job on my bike. And it safe me. From Anne. Norby Also. They made safe for me. So now when I Ride my bike in special Olympics Special Olympics New York. I am rady to race and I fell safe. Thank you
My bike appears great after service. One shifting problem I had mentioned remains, but as I was told when I brought the bike in for service, that type of problem doesn't always get resolved easily. My weak arthritic hands are part of the problem. I would definitely recommend your shop. Thank you for the service.
Great service ! Good quality items at good price
Personal help with honest evaluation for the best fit for us and what we’re looking for!
Great quality, good service. Explaining products to us, friendly owners. Good store hours.
Very friendly and informative staff. No pressure to purchase and left alone until you’re ready for more information.
Knowledgeable owner!