based on 1030 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and friendly, and they know their business inside and out.
Amazing service on my sister's 30 year-old Specialized Rock Hopper. I thought for sure the rear shifter was dead but Ted and his staff were able to fix it and give the bike a great tune-up and tire refresh. AND, they did all this OVERNIGHT, allowing her to ride one more day with her family on their trip to see us in the Adirondacks! Many, many thanks!
I like the feedback on products from the owner and the low pressure approach
Thanks for attending to my bike on the fly as a walk-in. Super accommodating!
Friendly
Knowledgable
Fast
Responsive
Nice variety
A quick repair following an unexpected tire issue. The repair was made quickly, without an appointment, and we were on our way again.
Ted was thorough in examining my bike and fixed it as he promised.
The bike was quality. I wasn't maimed for life or dead and even if I was, it'd have been my fault.
Loved the bike and it was easy to pick it up and drop it off. All good.
This is my number one bike shop. Very knowledgable and so fast with repairs.
Professional, responsive, great quality
I asked for short stems and you sold me long stems. I am using them because I did not want a hassle.
Knowledgeable people.
Always friendly and well-stocked for biking and outdoor needs! Always good to say hi to Ted!
Honest and reliable advice and sales. I always feel comfortable dealing with Pedals and Petals for any bicycling need.
Fast friendly service!
Knowledgeable staff
Great products, friendly staff, great service.
Great selection of bikes and gear (and great gift items too!) and knowledgeable, friendly and helpful staff. Computer measurement for bikes and seats for the perfect fit.
Quality bikes and great service!
Excellent product selection, all price ranges.
Knowledgeable, answered all questions, prompt service didn't try to up sale me a better bike.
Set me up with accessories as requested.
Very efficient and knowledgeable
Wonderfully helpful / had everything I needed and wanted, very quick turn around from order to delivery. We live our new bikes! Thanks, Ted, for a wonderful experience!
My bike is ready for the mountain after your tune up and a few parts. My local bike shop gave me an estimate for almost double what you charge.
Ted is the best, Great staff, very helpful and knowledgable.
Great quality service. Fast turnaround
Such a great experience buying from this store. Would definitely come back for another bike in the future. I greatly appreciate the time spent going over all the features on my new bike and could not be more pleased with the service. The bike was ordered special for me, assembled and delivered within four days. WOW could not be happier.
Great customer service and selection!
What a great asset this wonderful bike shop in the Adirondack village of Inlet is for the growing number of mountain bikers coming to ride the MTB trail system. Rented a full suspension bike this weekend and was impressed with not only the bike but the folks who run the shop. So nice to see an independently owned shop with knowledgeable expert people and carefully chosen well cared for equipment. Thank you for a very positive experience.
Owner always very helpful and honest.