based on 1033 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ted took his time explaining everything and making sure it was ready to go. I would highly recommend utilizing his shop versus buying online. Trek is lucky to have him as a dealer.
Quality is excellent.
Knowledgeable and helpful advice
Staff and the selection were fantastic. Owner spend a significant amount of time with me to ensure that I was purchasing the correct bike based on my needs. I Highly Recommend using this shop for your bike, accessories, and repair needs.
They helped me out with renting a MTB at the last minute to do the gravel grinder race. Very good and helpful service!
We rented e bikes for a day. Staff very helpful, friendly & professional. Beautiful trek bikes, easy to use.
Very helpful and a pleasure to work with.
We will use them again the next time we are in the area!
Friendly service and good variety of quality bikes. Highly recommended.
Good inventory and very helpful staff
They are all very nice people, very helpful, no presure to sell anything. They take time to find what you need and also switched out a bike seat at no cost ,allways have what you are looking for great store.
Friendly and knowledgeable people.
Everything you need in a bike shop with great service.
Great service and very patient with us
I enjoyed the whole process from start to finish! Great knowledgeable staff that were anxious to help! I’m so happy with the Trek!
I’ve been taking my bicycles to Ted for repairs and tuneups for many years. He is polite and provides competent and timely service. I would recommend Pedals and Petals to anyone needing work done on their bikes. He also has a nice lineup of electric and non-electric bikes and high quality biking accessories.
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Ted
Bike rentals should include water bottle holder and lock. When they didn’t you fixed that. Great route recommendations. Nice bikes. Patient and encouraging for non bike riders. Offer a half and reasonable rate. If that were available we would have ridden multiple days.
Knowledgeable, passionate about the work they do. Good service.
We used the store to rent bikes in previous years and parts this year. Staff has always been super friendly, helpful, and willing to assist. Great spot in the western Adks.
The staff was very friendly with an e bike rental and purchase info for a later time
Great Store, been stopping in for 20 plus years when I make my annual visit to Inlet. Many parts in stock and excellent service.
Great repair service. Very cute and clean store. Strong and knowledgeable about all kinds of bikes and service. The owner is an avid rider. A real gem of a bike shop. Mike h
Renting was very easy and had clear policies that were easy to follow. I popped a tire and tube then went tubeless for a fair price. They had the repair done in 45 minutes or so.
Ted came through outside of normal business hours to make bike rentals possible for our tour. Not only did it help Bike Adirondacks, but it helped our guests enjoy their experience of cycling in the Adirondacks.
Nick was amazing!! Very knowledgeable.
Pedals and Petals is the best!
Time and advice in helping me make the correct choice for my style of riding.
Very friendly and knowledgeable service
Awesome bikes and great customer service!
Knowledge of the product and helpful attitude.
Extremely knowledgeable staff that is very dedicated to determining and delivering the best bicycle for the every customer.
The shop also carries high quality accessories and parts.
I give this bicycle shop my highest recommendation. You will not be disappointed.