based on 1030 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The best bike shop in the state.
The tree is great. Thank you for saving it for us.
Super responsive, excellent service!
Very nice people, they know their bikes. Clean shop, much to look at. I would buy another bike from them.
Outstanding service. The staff was courteous and professional. A very pleasant experience. When everyone else said they could not order a bicycle, Pedals and Petals ordered a Trek Dual Sport #3 Women's bike with a reasonable deposit. The predicted delivery date was April, but it came in time for Christmas. The bike was all ready to go when I came to pick it up. My sweetheart is going to get a big surprise when she sees what "Santa" brought her for Christmas.
Easy to work with and no sales pitch, nice shop
Very knowledgeable helpful staff.
Friendly store making a go of it in a difficult time
Good selection and decent prices! Staff is very helpful! :)
Sharpened my skates in just a few minutes. Always very helpful and knowledgeable.
Excellent service on my son's Trek bike. Quick, thorough and reasonably priced. It was my first time in the store but definitely not my last. Highly recommended.
I loved the small town accommodation. Letting me come back at my convenience was key. Very competitive pricing.
Have everything needed to suit you up for a bike ride ! It’s also a one stop shop for gifting just about anyone on your list!
Very friendly, broad range of quality products. Store was clean and organized.
Great variety of unique products and friendly service.
expert and personal service.
Went out of his way to accommodate us given the current state of the world. The bicycle industry has gone bonkers and availability is beyond limited. No exaggeration, but saved my son’s Christmas. THANKS P&P!
Great variety of quality items available.
I had lost my last rear view eyeglass mirror that I use when sculling in open water, and I could not find it in local New Jersey outlets. I had purchased them from your store last September and I looked you up on line. I spoke to Ted by phone who found the product in stock and mailed two copies to me immediately.
The product was just exactly what I was looking for, and Ted was a great help in getting me back on the water.
Thanks very much.
The knowledge of the owner and his willingness to work with a customer after the sale.
Great service, fair price, and honest
Superior products and excellent service! Thanks, Ted.
Top quality products, great service. Buy your bike and gear from Ted!
Always a great experience and quality products!
I felt comfortable, was given good information, but not pressured, did not try to up sell.
Out of stock for the brake pads I was looking for, but they were ordered and available quickly. Great customer service.
Owner and employee were very pleasant and helpful. Bought a new bike and some gear and was an excellent experience!! Thank all so much!!
Everyone was super friendly and knowledgeable. Service was spot on!
Knowledgeable staff; friendly service; convenient location; nice dog!
Great custom service.
Professional advice and help.
Great people!