Customer Testimonials
Good friendly service
Really helpful staff, talked me through everything clearly.
Reliability
Good, friendly local bike shop with knowledgable staff
Good service - friendly and efficient, thank you.
You had everything I needed
Old fashioned politeness
Excellent - I had my lovely bike stolen and Pearsons were able to track the original invoice within the hour as well source an excellent replacement. Fabulous and friendly service - couldn't have improved it!
Great service, helpful advice and super Exciting products
Knowledgable and friendly customer service
Buying a bike from Pearson has been a fantastic experience. They listened to my needs, took time to understand what I wanted and advised accordingly. The bike - “Off Grid” - is the best I’ve ever owned. As a gravel bike it takes me anywhere I want to go - it’s as nimble on the road as it is comfortable on a dirt track in the forest.
Their fitting service was brilliant - the bike is set up perfectly for me, eliminating my old issues with neck and back pains after longer rides.
Highly recommended - personal service and advice from people who care passionately about cycling.
The team were very helpful and informative. I am delighted with my Gravel bike!
Great communication throughout the process - thanks guys
Expertise and great guidance
Amazing knowledge and great service.
I’m an amateur and they didn’t mind all my stupid questions.
Love the fact they’ve been local to the area for five generations.
Would recommend in a heartbeat.
I like courtesy of the staff and look/fee of materials.
Great quality products and outstanding, knowledgeable customer service.
I have been thoroughly impressed so far!
Having had my eye on the Objects in Motion titanium bike for a while, the guys at Pearson Performance Sheen (particularly Nas and Jack) were nothing but patient and supporting, answering my many questions in painstaking detail over the weeks it took from making the decision, having the ‘ultimate bike fitting’ to finally picking it up and enjoying my first ride.
Could not recommend them highly enough!
Knowledgeable, practical and friendly service. It always feels like the workshop team are telling me what's best for me and the bike, not just trying to sell me expensive components or services.
Very friendly and helpful. Their mechanics providing the best annual service my bike has had
Consistently brilliant service from all associated with this superb business. From the mechanics to sales staff to Guy and Will can not fault anyone.
I have been a buyer of Pearson bikes for over 11 years. My first bike took me from Kingston to Abruzzo, Italy and it still rides as if I bought it yesterday.
Efficient, friendly and knowledgeable
Friendly knowledgeable staff
v helpful
Very accommodating re booking short notice
Very friendly and quality experience. Shop is classy and the service was terrific. Very knowledgeable and helpful. Free coffee was a nice touch. Definitely felt that they loved bikes, and were very proud of their brand and heritage ( as they should be)
Style and quality
Friendly staff, efficient service and great, top quality range.
Very helpful good service etc
Not only the oldest bike business in the world but the friendliest - a great shop and a great product.
Fantastic service and support from all the team at Pearson.
Great feedback on any issues and quick reliable work at a fair price