Customer Testimonials
Shem was absolutely fantastic. I had destroyed the hexagonal bolt on my axle. Within 20mins he had drilled it out and replaced the axle. Lifesaver!
Friendly helpful service
Great service from friendly people who really care. Good shop and above all fantastic bikes. And it’s local which makes me proud.
Great people and service as always at Pearson. I had my bike serviced there multiple times, and when you get the bike back it looks and feels as good as new.
Good stock of great products, excellent range of bikes and kit and friendly knowledgeable staff!
Fantastic service and great bike for renting whilst I was in London.
Really friendly and helpful Staff
Excellent service on my bike with informed assessment of parts requiring future replacement given.
Chris Jones
Excellent service by the most helpful staff. Hammer & Tongs is the best bike I've ever had (and I've had a few!), never have any doubts that the bike comes back from a service as good as new. Well worth the extra travel to the shop.
Very courteous and responsive staff
The items I bought recently are absolutely perfect, as was the customer service. There’s nothing these guys don’t know about bicycles and kit.
Expert service
Done promptly
Good price
What’s not to like!
My bike fit with Naz was a breath of fresh air, by watching how i was riding and listening to feedback we've cracked the problems I had on the bike, and were able to remove the pain i was getting. I can't stress how important it is to have a fitter who gets that no two people are the same, and that bike fitting is completely unique each time.
Great bikes Fantastic frendly and helpfil team always enjoy à visit
Great service and bike!
Went in with a mechanical niggle which was quickly diagnosed by the mechanic and repaired straight away. Bike was checked over.
Professional and polite service.
I love my bicycle and the lovely group of people at the shop. And more importantly - I feel welcome always.
Great products, great knowledgeable staff, and great service culture. Wish I had been previously.
Friendly and very helpful
Excellent service. Really took their time with us and extremely knowledgable and bespoke approach.
Prompt, flexible, efficient, helpful service.
Friendly and very helpful considering I didn’t have an appointment. Spent a decent amount of time checking my bike over for me and helped me identify a problem and also changed my disc pads while he was there. Cheers wilf
Friendly and fast
Great innovative products, with unique designs that I love.
Comfortable, well fitted and really long lasting products.
Great personal service
Best place for Cyclists in London
friendly, informative and easy
Friendly and helpful staff and good quality products
Amazing service as always
Great service as ever - thank you
The team are always friendly, positive and ready to help, from the most minor issue to the most technically challenging. I’d be the first to admit I’m not the most knowledgeable cyclist but I never feel I’ll be patronised or overwhelmed with jargon. I’ve had several bike fits, bought gear always feel completely confident I’ll get the best service and advice.