Customer Testimonials
Great service as always, staff are extremely helpful
Helpful staff who advised me on my wueries
Just love the turn up service on a Sunday, perfect for urgent repairs. The team are very knowledgable, friendly and helpful.
Very friendly and knowledgeable. Really happy to advise a newbie like me :) And, quick assistance with a contaminated brake disc.
Great service setting up my TT bike with the advanced service prior to an Ironman event. Good communication throughout the day about anything that needed doing and completed it on schedule.
The most amazingly, helpful friendly and efficient shop I have known for bike repairs :-)
Pearsons have a great team and provide superb service. I have purchased a number of bikes and other services / products from them over many years and it is always a pleasure having dealings with them.
Friendly, professional and reliable
Great service and sttention to detail.
Great service
Friendly & helpful staff;
Excellent quality products with clear pricing.
Knowledgeable, responsive, kind
You are simply the best in the game.
Fantastic team and service.
Great place. We were able to test ride one of the Pearson bikes for a couple of hours then a comprehensive bike fit before purchase. Staff were fantastic, super friendly and helpful and there is a lovely atmosphere in the shop. Well worth the 2 hour drive to get this sort of service and top class products
Great service. Amazing bikes.
Great team, who are incredibly helpful, friendly and knowledgeable. I really appreciated the fact that you were able to help me out with a v quick fix despite not servicing/repairing hybrids anymore!
I like the one-off nature of Pearson. Which is precisely why you should not slavishly follow fatuous corporate branding routes with ideas like prsn…! Just keep making good bikes and gear and providing a personal service.
Great customer service. Good communication and great break down on the invoice
Good advice, great service
Amazing help with same day refitting cleats…still had my records after 11 years!
Excellence personalised service throughout. So happy with my bike, and the help and support given along the way.
I was unsure what type of pedals would be best for me. I do not have great knowledge about bike accesories but the staff were super helpful outling the options available and working out the best to meet my profile. I was extremely grateful for their advice and will certainly be back next time I need something.
Always a great experience, the workshop crew especially are super helpful, efficient and always go that extra mile.
Very good service
Friendly reception and expert advice - what not to like. Service with a smile!
Friendly affordable and flexible and, most important, skilful.
Amazing service from everyone and friendly:-)
Such a friendly and professional approach from everyone in the Pearson team, an absolute gem of a business, great people and exceptional bikes. Nothing too much trouble, no compromises, everything has to be right. All the stops were pulled out to get my bike built and ready in time for my upcoming charity Coast to Coast ride. Could not be happier!
Friendly helpful experienced staff