Customer Testimonials
Friendly and professional
People who are enthusiasts but also able to explain things clearly without too many TLAs! Good product range and loyalty scheme for regulars.
Flexible bike configurations and great after sales and maintenance service
The bikes are beautiful pieces, well-built and lovely to ride. The mechanics are great and think about what's best for the customer and bike fitter Nas observes and explains well so you have a better ride. Pearsons are passionate about what they do - great LBS !
Good quality and competent work, finding solutions for quite a fiddly job.
Very helpful, booking was easy, the welcome was friendly, the service staff quickly did the repair/replacement of the front derailier arm and checked over and adjusted the alignment of the drive train.
A lot of good tips on the system also given to ensure future adjustments by myself.
I felt the Pearson team cared about me and my bike!
Thanks!
Fantastic advice from the workshop. Extremely friendly staff and a great cup of coffee!
Excellent service and advice as usual from the Pearson Team. They helped renovate one of my old favourite bikes including frame repair and new groupset. Shout out to Wilf for a great job. I like their gear as well, well designed and high quality.
Friendly fast expert and great value. Happy to answer any question no matter how basic. After their service my bike is riding the best ever.
And great complimentary coffee as well!
Very helpful and knowledgeable staff
Also a good range of quality products at a competitive price
Always excellent and professional; service. Thank you. M
Creative innovation
Excellent workshop; provides a totally reliable service with high expertise. Products are top quality and you stand by their performance.
Quality products and service
Your mechanics are always cheerful ad helpful and the work is always done well.
Great bikes and excellent friendly helpful service
I like family businesses.., More personal care. Most of the staff are friendly and informed. Great atmosphere. Very clean and modern environment. You can see that they took great care.
Always super friendly and incredibly knowledgable ... such a great shop!
Helpful, knowledgeable, you listened to what we wanted, never a snotty moment over our modest bikes, and you refused to sell me the saddle I wanted, instead saying that my existing one was good but needed adjusting. The adjustment has been excellent!
Great professional friendly people
Very friendly, accommodating, professional service.
I was well informed on what the shoe fit would involve and what we were hopping to achieve.
As we worked through each stage of the fit the my foot, shoes and bike became a fantastic fit
Great service and great products
The design and aesthetic of Forge really matches what I have been looking for.. Friendly and helpful staff.
Fantastic service and friendly atmosphere.
Great service with well built bikes that are fun to ride. Bike fit service is very very good - fit to me for the adventure I’m going on, and I left with an understanding of how I can change the fit slightly as I train and develop more mobility.
Always a friendly and professional service.
Just got on and did repair there and then - it was only a replacement of a tyre tube but there was no fuss and and i was in and out in minutes. Nice friendly staff too
Helpful and efficient service
Great friendly bike shop.