Customer Testimonials
All members of staff very welcoming, knowledgeable & helpful!
Bike fitting was great experience.
Hopefully group rides from the shop will soon start!
Very helpful people. They fitted me in around existing work and solved a disc brake problem that two other bike shops had failed to address. Professional and assuring capabl, yet explained the problem and solution in straightforward language.
Always good and welcoming service…
Never let me down. A level of professionalism you don’t see in any other bike shop in this area. Not to mention the good, sound professional advice. And boy!!! Would I love to have them build me a bike.
Friendly and informative. Always happy to help.
Very helpful as ever.
Personalised service of quality products
Dropped in to see if they could change my bar tape. As ever fantastic service got it done straightaway.
Friendly and helpful with my bike service. The Pearson team always fix any issue and provide extra advice on bike maintenance. Great brand, team and workshop!
Professional Service. Great Knowledge about Cycling. Great Customer Service.
Expert staff who always give thoughtful advice and quality, well curated products.
Responsive, fitted perfectly
Great products & service. Everyone has always been kind to me while placing my needs above all else
Efficient service with good quality spare parts and good vfm.
Great customer service as usual
Fast service, knowledgeable, and very pleasant experience!
Great service
Very friendly staff - welcoming, informative and helpful. Great looking store. Warehouse round corner with full part inventory so if I enquire about a part that's in stock, they can get it in often within the hour. Shop feels upmarket, but I feel looked after as a serious customer rather than dismissed when I come in with my commuter bike.
Great service as always from the mechanics
Always friendly and welcoming.
Service department outstanding: knowledgeable, considerate, always going the extra mile.
Free advice with no pressure to buy.
A real benefit to the community.
Friendly thorough efficient bike service, thank you!
Customer service, quality of bike and bike fit
Friendly, knowledgeable folks. Great bikes. Service and repairs exactly as they should be. Thumbs up.
Fast, good value, expert advice, friendly
Super amazing! Super prompt!
Friendly, knowledgeable and helpful as usual. Thank you.
Shop and staff feel very professional . I like the size and shop product range . Staff v. friendly, enthusiastic and knowledgable.
Very friendly and knowledgeable staff, great product
Great service all around!
Great service and post sales support, as usual.
Patient, knowledgeable, enthusiastic and very personal service from all of the team.
Being able to borrow for a morning the bike that I was interested in. This was hugely significant in giving me the emotional drive to make the purchase decision.
Being drawn in to the 'community' feeling of the team and customers.