Customer Testimonials
Knowledgeable, efficient and friendly service.
Staff are very knowledgeable about their products and services.
Excellent workshop. Very helpful knowledgeable and thorough. Weekend walking with a problem and walk out with a fixed bike.
Excellent and rapid service. Thankyou M
Excellent products, helpful and friendly staff. As the correct shoe size wasn't in stock it was ordered and posted very promptly. Thank you Forge 1860 for exceptional service. I'll be back in future.
It's not just the great products that make Forge 1860 a great business, it's the outstanding service.
Nothing is a problem for the team, in my experience they are all there to help. I find that you get straightforward advice, not just attempts to sell more products. And if you are in a jam they will be sure to do their best to sort you out. I have experienced that myself. And in the shop I have witnessed first hand how they help others to take the stress out of tricky problems.
This family business has been around for a very long time and given the way that they operate, they deserve to be around for a lot longer!
Great bikes and very good service.
Build quality. Great service.
Personal service and expertise. It wasn’t the right bike for me this time but I’d recommend them and consider them for a future bike purchase.
I always receive great service with a smile. I took my bike in recently for a check which was carried out promptly and professionally.
The staff was knowledgeable and friendly. The service I received was excellent and promptly rendered.
Extremely happy with my Forge. Service from the team in Sheen was first class from the fitting with Nas through to the communications during the build and then the handover. Love the bike. I would highly recommended the Forge if you are looking for a bike that is a comfortable joy to ride for hours on end.
Great products that are well priced with top components and a friendly informative team
Excellent product (Forge bike).
Excellent and attentive service staff.
Very friendly and helpful
Top of the line products; friendly expert service!
Great work, thank you very much!
Outstanding service……as always. Good with the spanners too!
Very friendly - helpful and really decent service
Very efficient bottom bracket service, dropped of and done in a few hours, collected later that day. Great to have such a professional local bike store continue on with the Pearson's personal service ethic.
Excellent service, thought the staff were exceptional.
Schem did a brilliant job building my bike with a new groupset. I took it for a longish ride over the weekend and it was fantastic. No adjustments needed or niggling ticks. First class work.
Brilliant product, great service, Simple as that really.
An excellent bike shop with great communication and expert skill
Great products, helpful staff
I love the team at Forge 1860! I have brought my road bike in for some mechanical assistance a few time sand they are always happy to help with very reasonable costs. I also appreciate their expertise and checking out all of the amazing bike while I’m there. Thanks Pearson!
Always a pleasure and learning experience … excellent customer care 🙏👍🙏
As ever, quick friendly and expert service.
Your staff are always knowledgeable and helpful