Customer Testimonials
Great bikes and very good service.
Build quality. Great service.
Personal service and expertise. It wasn’t the right bike for me this time but I’d recommend them and consider them for a future bike purchase.
I always receive great service with a smile. I took my bike in recently for a check which was carried out promptly and professionally.
The staff was knowledgeable and friendly. The service I received was excellent and promptly rendered.
Extremely happy with my Forge. Service from the team in Sheen was first class from the fitting with Nas through to the communications during the build and then the handover. Love the bike. I would highly recommended the Forge if you are looking for a bike that is a comfortable joy to ride for hours on end.
Great products that are well priced with top components and a friendly informative team
Excellent product (Forge bike).
Excellent and attentive service staff.
Very friendly and helpful
Top of the line products; friendly expert service!
Great work, thank you very much!
Outstanding service……as always. Good with the spanners too!
Very friendly - helpful and really decent service
Very efficient bottom bracket service, dropped of and done in a few hours, collected later that day. Great to have such a professional local bike store continue on with the Pearson's personal service ethic.
Excellent service, thought the staff were exceptional.
Schem did a brilliant job building my bike with a new groupset. I took it for a longish ride over the weekend and it was fantastic. No adjustments needed or niggling ticks. First class work.
Brilliant product, great service, Simple as that really.
An excellent bike shop with great communication and expert skill
Great products, helpful staff
I love the team at Forge 1860! I have brought my road bike in for some mechanical assistance a few time sand they are always happy to help with very reasonable costs. I also appreciate their expertise and checking out all of the amazing bike while I’m there. Thanks Pearson!
Always a pleasure and learning experience … excellent customer care 🙏👍🙏
As ever, quick friendly and expert service.
Good, quick fix by your workshop at weekend when I dropped in - thanks.
The people are amazing. It’s a beautiful shop, everything is fast and staff's super knowledgeable
It is possible that Forge 1860 produce the Holy grail of bikes - the one that does everything? Their Forge range has enough clearance for road and gravel tyres - the geometry for very long days and nights in the saddle and the set up to suit your pocket.
Once you have worked out that its the bike for you then the service thereafter is seamless. From bike fit, to them building your chosen stead to then arranging for you to come and collect it runs like clockwork. On collection they are on hand to talk you through any maintenance and spares you may require and to check the fit. Free first service a few months later to confirm all is in order. After buying a bike from Forge 1860 you might not ever go anywhere else again.
Friendly, helpful, flexible service.
Friendly, knowledgeable. Very helpful.
Naz was very helpful during the bike fitting and in his recommendations. Would highly recommend to anyone looking for a bike in London area.
It's not just the great products that make Forge 1860 a great business, it's the outstanding service.
Nothing is a problem for the team, in my experience they are all there to help. I find that you get straightforward advice, not just attempts to sell more products. And if you are in a jam they will be sure to do their best to sort you out. I have experienced that myself. And in the shop I have witnessed first hand how they help others to take the stress out of tricky problems.
This family business has been around for a very long time and given the way that they operate, they deserve to be around for a lot longer!