Customer Testimonials
Fantastic service. Easy to book, drop off and communication throughout.
Highly recommended.
Bike fit was great
I am a huge fan of the bike's themselves and the service of the team is always top notch.
Expert advice. Reliability. Product quality.
The On and On is high class and beautifully build and rides equally as impressively. Initially, thought the service could have been more informative, and lost some confidence due to a hiccup with the order spec, but the bike restored the faith.
Profesionalism, friendly and similarly passionate about cycling
The ability to rent a top end bike is fantastic.
I bought an On and Off after a recommendation from a work colleague who bought the same bicycle. He put me in touch with Ben, who communicated well through the process.
Knowledgeable, friendly and helpful staff!
A bike shop owned and managed by serious bike professionals
Great experience and great bike absolutely will rent again when back in London
Quality products - excellent knowledge and experience and always on hand to help
Recent service was thorough and detailed.
Love the attention to detail, helpful nature of all the team and plentiful advice and guidance
Friendly and helpful staff. They really went above and beyond to ensure I had a good fit and good experience for my rental and ride.
What a super team and bikes. Great service!
good service
Not just an amazing nostalgic experience but an awesome knowledgeable team. Always a pleasure to visit.
Bike services have always been great - I appreciate the call once bike has been reviewed before any major work is done to check that they are ok to proceed.
Specialist service with great communication.
Great service from friendly, knowledgeable people. I drop in frequently and have never been disappointed with the service. Great bikes and accessories.
friendly and helpful staff
Very helpful service.
Very knowledgeable and professional team. They provide a Tailored service that feels very specific to your individual needs.
Interesting fact that they’re the oldest bike shop in the world! The experience they’ve gained over the years is very evident. Great service, great products, great people.
I only use the workshop.
Always good service. Knowledgeable staff and good mechanics.
it is always great - Shem is a true asset very friendly, helpful and always willing to go the extra mile! The team are ready to help, make recommendations and take the time to listen to your concerns to find a prompt solution. We travel >30min just to come to this shop.
friendly and personal service
Honest and personalised professional service.
Always helpful and provide great advice and service.
I really liked the personal service and the bike fitting with NAS was great. The bike is amazing and such a notiable differennce to my old road bike - set a 40km PB yesterday in zone 2!
They are the best. A fantastic personal experience in every way. Jonathan
Excellent services and great products.