Customer Testimonials
Personal service and knowledgeable personnel.
Brian was great to deal with....very helpful.
Very quick response and turn around time.
Great, Quality Products. Friendly, Fantastic Service. 10 out of 10.
Friendly, knowledgeable, and helpful sales and service
Mike and Matt are and awesome part of outspoken team. They always have had a a wonderful team either working in Irmo or downtown.
Great Quality, friendly atmosphere, & reasonable prices!!!!
I was very pleased and also very impressed with Martin’s knowledge and help in my buying process. He was genuine and patient with me.
I would certainly recommend him to my friends if they are in the market for a new bike.
Very friendly, helpful, and not pushy when it came to buying a bicycle/accessories. Knowledgeable and recommended a bike that would benefit me more than what i might have purchased on my own.
Personal and very caring staff
Laura and Martin went above and beyond to help me get a hard to find bicycle accessory for a gift. Excellent customer service!!
Best customer service experience in a long time!
Great products, very fair pricing, outstanding customer service. Ya just need to get a group ride going.
Excellent work on bike Repair and It's tune up. Also a good customer service. I like that very much..
Richard Ault
Really happy with the work they have done for me. They seem to really want me to enjoy my bike by helping me get it fine tuned and well fitted.
Dependable bikes and service
Great staff! Very knowledgeable and helpful!
The staff are knowledgeable, friendly and helpful. They have a good selection of products and bikes and will order items to fit a need as necessary.
Professional courteous and knowledgeable
A great selection of bikes and accessories, and more importantly, knowledgeable, friendly, and helpful staff.
Lots of knowledgeable folks willing to help me make the right decision not the most expensive one! I appreciated the education. I'll be back for sure! Thanks y'all :)
Convenient, transparent, and timely service
Been going to Ouspoken for 15 years.
Matt Rivers did a great job of handling my transition from a failing road bike to a new Trek, using a 30% discount offer from Trek for the purchase. He moved over relevant components from my old bike and always makes sure the gears are indexed well. Thanks for the great customer service!
Michael took his time assisting with sizing and showed several options and choices to fit our needs. I purchased a Diamondback Hatch 1 . Very pleased with the store employees so helpful and curious. Thanks!
Helpful
Great service
Excellent, friendly and satisfying service
Outspoken in Irmo, SC has been great so far. Moved to the area almost 3 months ago and have had them fix a wheel with a broken spoke and make me some spokes. My wife and I also bought a MTB for our son. They had what I was looking for for him.

Very friendly atmosphere provided by knowledgeable people who ride bikes. Service department who know their business and take the time to deal properly with you. Good Christmas cookies (I got there at the right time) and a friendly dog, on occasion.