Customer Testimonials
The customer is fast and friendly! Very happy with my purchase.
Keep up the great work!
I brought my bike in for a flat repair. It was fixed in a timely manner!
Very knowledgeable staff & dedication to each customer that walked through the door.
Sales people and mechanics are topnotch.
I was frustrated by having waited 3 months for my bike to come in, then finding out it would be another 3 months or longer.
The store manager handled the situation adeptly and turned this into one the best customer experiences if my life.
I ended up spending an additional $2,300 purchasing a better bike due to how this was handled and a Very Happy with my purchase and the entire experience.
Due to this, my wife may come in and spend another $3,000 getting herself a bike also.
The customer service and knowledge of the staff is top notch.
You still will talk with me even though I’m old!! But I still ride!! Just bought a Rail 5 here we go!!
Speedy quick service will a well educated staff. Very attentive and friendly.
Staff very knowledgeable.
Very friendly and professional you have a new customer for sure!!!
All staff are helpful and know their trade so well.
your staff was very helpful and honest.
The salesman was patient and thorough when we selected a bike for my granddaughter. It was ready and assembled when promised.
Good selection .... good help
Employees are very helpful and approachable. Willing to share their knowledge without making a novice feel stupid.
They did a great job repairing my bike and price was reasonable.
Your service department is helpful and friendly!
Very friendly & knowledgeable employees. I will recommend this shop to other people.
Service department was great. Been to several shops in town only to be treated like trash. You guys are great. Will be back for a new bike in the future despite favoring specialized.
Excellent staff and knowledge of products!
Like the selection and friendly staff. NO sales pressure, just great product info and advice.
Good customer service, expensive products but at least your friendliness is helping me swallow the pain of paying up.
Great service! They always help me out with extra bits of information on how to keep my bike running smooth on the trail and are very helpful when I’m in the shop for a tune up or repair.
Amazing customer service and fair prices.
Customer service is great!
I bring my sons bike to this location for service. Every time we’ve come in the staff is super kind and helpful. This last visit was for a flat repair and when I picked it up an awesome staff member helped me load it into my rather small car and was so kind. Thanks!
Like that you have an informed knowledgeable and courteous ski sales rep John who made our day...we did not come to buy only to shop and compare until John shared his knowledge and experience and we left purchasing a new fitted pair of ski boots and with a smile
Thank You
Good polite service
shop employees have a passion for biking....and the knowledge that goes with it!...feel that they are "spot on" any advice and suggestions
I brought my Trek Emonda in for a tune-up. I had some lateral play in both wheels, felt some slight grinding in the bottom bracket and cable fray in the rear derailleur cable. Both Blake and Ken worked on the bike. Blake disassembled the wheels and notice the bearings were shot and had to pick up a new set of sealed bearings from their Henderson location. Ken picked up where Blake left off. They both spent a lot of time working on the bike as well explaining to me what was required and needed changing and what could last a while longer. Ken even took photos of the wear on the rear cassette body to further explain the situation. I highly recommend the service department and these guys in particular.