Customer Testimonials
Jax has always been the bike shop of choice! Great service and reliable folks to get the job done!
Good service, friendly and very helpful.
Customer Service AWESOME! Double thumbs up! God bless!
Very good help and knowledge about there products!!!
Service was great. very friendly and helpful
Amal and others that work there have always been so willing to help, kind, and helpful!
They had what I needed in a pinch
Everyone was very courteous and the repairs were well done.
Both guys that assisted my family and I on Sunday the aug 26th were extremely kind and helpful! Our family will be back.in the future!!!
Joel takes the greatist care of your customers and their cycles. ..
Very knowledgeable and helpful staff.
Great service from Lee! Overall a very efficient process to buy two bikes and leave with everything set up!
Good customer service
Brilliant help and service getting a new inner tube for my daughter's bike.
Loving your work guys - I'll be back for sure.
My husband and I stopped in Jax’s to check out the bike helmets and walked out with just what we were looking for. They had a great selection of helmets and excellent service. I can’t remember the young lady's name, but she was very knowledgeable about the different brands and types of helmets. She helped us find the perfect style and size.
Great information on mountain bikes and bike maintenance. Very informative and helpful staff.
Our e-bike was assembled well (it took awhile though, 5 days) and we got well-informed advice.
Excellent, friendly service. Very helpful technician at the HB shop, Jessie.
Excellent customer service and great quality.
We went in the store with a tire question and got everything answered. Really impressed with the knowledge and helpfulness.
Service was excellent
Immediate flat fix. 15 min in and out. Well done!!!
Friendly service, timely completion of the stuff I needed done and your location is really convenient for me. Really appreciate the engagement when I dropped my bike off and really pleased with the work done. Definitely coming back!
They were very helpful, gave us great guidance and fixed our bike while we were there
Straight forward and easy
Excellent service. The salesperson (Manny) wanted to ensure I was happy with what I was buying and made sure to answer all my questions. Everything happened exactly as we agreed and the bike was delivered on time.
knowledge staff being able to give advice and explanations
I had service on my bike done on August 23. Brought my bike in on Tuesday the 20th and received it back 3 days later. Nick was a pleasure to work with and the mechanic did a great job repairing and replacing parts.
Service writer was very helpful and knowledgeable.

The service advisors were great! Friendly and helpful service