Customer Testimonials
Jose was very knowledgeable and helpful. I wanted to purchase a bike for my adult son to commute to work, and he helped me find the perfect bike--that also happened to be discounted. He also helped me identify the other accessories he would need for safety and comfort. Thank you very much, Jose!
You offer a variety of products that are great quality.
The customer service I received from the person who answers the phone to the salesperson Rider was both outstanding and exceptional. Rider was extremely well-versed in the bike that I had researched and he answered all of my questions with patience and a smile.
I already referred my friends to Jax and I will continue to do so!
Thank you!!
Sandi Flores-Mandry
Immediate attention to repairing a bike tire. Good inventory of accessories.
Very professional.
Jeff was my salesperson, he was , extremely helpful, knowledgeable about your products. He is truly an asset to your company
Great customer service. I’ve been visiting Jax for about 40 years now and it’s the best it’s ever been. It was so bad about 10-15 years ago I didn’t want to come back and would tell everyone to go someplace else.
After my most recent trip I’ve already told 5 friends how much different and better it’s become.
They had the items I was looking for and the store staff were friendly and easy to work with. This is my local go to store.
Bike tunes, and accessible
Selection of merchandise
Jax service staff know their craft well, they are friendly and efficient at what they do.
The service is flawless, and the staff are extremely friendly. I'll definitely be buying my son's next bicycle here as well.
You’re a complete bike shop. The repair shop is really good & knowledgeable.
Nick is an exceptional manager.
you back what u sell
The people are really friendly and helpful.
The customer service is the is the best of any storestore anywhere!
Fast delivery to the Jax bicycle shop store and pick up.
Staff are very knowledgeable and helpful
Great service. I like having the bike fully built and ready for the trail with no build fee. Great deal for ordering a bike off Jax!
Excellent service and great employees.
Always the most knowledgeable in the Temecula area, and that's saying a lot with 3 top quality shops around town.
Got what’s needed & staff is there to help 👍
It had what I was looking for.
Great service, friendly staff
Awesome shop and great service! Highly recommend it
It was very heart warming to get prompt and friendly service that helped me through the trouble I was experiencing with my bike. Thank you!
Replace back tire. Great job!
Very prompt and friendly service
You had the part I was looking for in stock. Plus, you had a few other items that I am considering purchasing.
Excellent customer service. Great products. Would recommend. Thank you.