Customer Testimonials
I recently had some service work done at Jax in San Clemente. The staff was friendly and professional, they did a great job!
It’s a small town shop, right in the middle of residential neighborhoods and they treat you as such.
Fast and friendly service work performed on my bike while I waited. The parking lot made it easy to load and unload my bicycle into the store in downtown HB.
it’s a family
Friendly knowledgeable detailed
I really like the employees and the attention to detail when I've had my bikes serviced there. I can do most repairs by myself but when I can't, I expect the work to be done correctly and Jax has delivered on that. They always have some deals on new bikes so check them out. Great store and great people.
Fast and accurate
Friendly service department that does great work. Thanks!
All the staff is most knowledgeable and friendly. Always answers all my questions and gives me me great advice
Quick turn-around...
I had a problem with my SRAM Rival bike. I had brought it to three other bike shops and each attempted to resolve a noise indue. Each said they had fixed the issue but each did not. I have had the opportunity to ride the bike yet but JAX did. The service manager who performed the work impressed me with his customer service and knowledge.
Fantastic customer service!
Misty and Jessie are Super friendly, experienced and professional. They volunteer their opinions , recommendation and thoughts even without being questioned.
Give all their time without rushing.
friendly and helpful service!!
Friendly, responsive
Friendly knowledgeable staff that are easy to talk to.
Fantastic service from Jeff, had a great time all around buying our bicycles.
Great service with knowledgeable and friendly staff!!!
I like the overall service and atmosphere of Jax.
Everyone seems knowledgeable and helpful whenever I do go in.
very professional
I received a fantastic Trek bike for a great price. Braxton and his team took care of me, making me feel cared for and taken care of. He gave me great advice on the pros and cons of different bikes. Ended up purchasing a different bike that I went in for but the value in the bike I bought is much better. Very pleased with the whole process.
Tech recommendations on part replacement options were solid, timely service / met commitment upon completion.
Excellent help by the team !!
The guy working the counter was very helpful. I was bummed that you did not have very much in stock for women in cycle shoes.
Jose was great at understanding my needs and matching the right bikes for my boys, im really grateful for his knowledge and supoort.
The team is great and im thankful to have a great local place, for our future bike needs.
Great service, friendly staff, and a welcoming atmosphere. We were in and out in no time at all with a new bike trailer for our kids. Thanks for all the help!
All of it thank you!!
I walked in there on a Sunday afternoon with my bike in needs of a pedal change, not sure they had a tech on hand. Not only did they have one tech, they had three and one took care of my needs immediately. Their fee for the service was very reasonable, I though and it was done in 10 minutes. As a courtesy, they inflated the tires, but the back one popped, due to an old tube, most likely. So Immediately, they offered to replace the tube and tire with no labor charge. I said, yes of course and the whole got done in a few minutes. What a deal, great customer service! Jax Bicycle Center, Highly recommended!
Misty was so knowledgeable and worked with me to make me feel very comfortable to purchase my bike. She went on a ride through the neighborhood with me and made all the adjustments so that my seat and handle bars were perfect for me. It was a wonderful birthday present amd she made me feel very special. I feel
like my bike and me are in good hands.
We had a very positive experience and are very happy with the bikes we bought. I would absolutely recommend the Yorba Linda store.