Customer Testimonials
The attention to detail and efficiency everyone that works there.
Quick & Professional!!
promises kept
I appreciate people taking the time to actually offer advice on the best product.
Jax is the best bike shop in the region. Great staff, and they know a lot. Helpful to beginners and seasoned cyclists, and for whatever reasons from recreation to commuting. The owner Dave Hanson actually hand-delivered by special needs daughter's three-wheeler, which is one of the best forms of exercise she gets. And the Yorba Linda and Long Beach shops are full of helpful staff. Get in and check 'em out!
Great friendly service and location
The folks at Jax Bicycle Center in Murrieta were great! They did their best to answer all the questions I had, admitted when they didn't know an answer, and looked for answers from others. They made it easy for me to try two different sizes to help me figure out which one is for me. They also didn't pressure me into any decision and let me take my time when I asked for it. And they even had the bike setup tubeless so I didn't have to do the conversion myself.
There are many styles of bikes to choose from and the services that are provided are good as well.
Your staff made my bicycle run well again. Thank you.
Amazing customer service! Employees were very knowledgeable about the bikes and accessories and were able to make great recommendations for exactly what I was looking for. They were very friendly. I’d definitely go back for my next purchase.
Nice people. Turn around time quick! Bike works wonderfully! Shifts great!
You have everything right at hand, one trip. Thanks
Great service
Andrew the technician is very professional and an asset to your company
Management is awesome.
Thanks you
The work done to restore my Fuji Cross bike was exemplary. I would have to say it now performs better then when it was brand new, which makes me think it was never assembled or tuned to the exacting standards of the Jax mechanics.
Well done!
Staff was knowledgeable and friendly. Got it done
The staff was friendly and very helpful
Grate service lady was really helpful in explaining the ins and outs she even helped me load it up
Nate did a great job and our bikes are now great!
Friendly and knowledgeable service
Quality stuff
Service was on time as expected. The staff is very helpful.
Went in for some advice and a bottle rack. Dan was really great! Honestly spent more time with us than necessary. Really appreciated the attention to detail!!
Wyatt is a stud and helped my son ship his mountain bike home with Bike Flights after he completed his LDS mission. I would highly recommend him to other customers.
Not only did they assemble my bike, they walked me, a new rider, through pretty much everything that I needed to know. Don't hesitate; just go!
Excellent bikes and good service. Thank you, Jeff, and Joe, Casey for your outstanding customer service.
Last name removed
US Marines Retired
Highly recommend the place. I was helped right away, Don was very nice explaining the options I have for my bike and also helped putting the bike inside my car. Thank you so much again.
Great Place, Professional representatives.
Very professional and and patient with the customer. They gave me the information about the problem with my fork and gave me the options on how to get it fixed. They sent my fork to the factory to get it fixed under warranty and contacted me when it was all done. I've always taken my bike to this shop even when theres a bike shop thats closer to me whenever I have issues with my bike and they always helped me out. They are very reliable. Highly recommended