Customer Testimonials
Jax always has what I need and great customer service! They are super helpful and they are very quick.
We really liked the service. Everyone went the extra mile to help us. They were very knowledgeable about the products and patiently explained how everything worked.
Great service.
Conveniently close, knowledgeable staff and helpful! Thanks everyone
Your service team rocks - absolutely brilliant!
Nate & Wyatt are amazing. Very nice bike store, very clean and welcoming ! Thank you guys
The team at jax Murrieta is awesome. Always willing to help
I came in with my kids looking for a bike for my 8 year old and Anders helped us. From the time he came over until we walked out with her new bike, he was excellent. I’ve purchased a lot of bicycles from Jax over the years and this was my best experience there.
Very helpful, polite and friendly
very helpful and kind quick service
Quality product and great customer service.
Great customer service!
Great customer service, knowledgeable bike people.
You have it in stock.
Great service and such a friendly staff. Not only are they willing to repair your bike but also answer all of my cycling questions.
I found the electric bike I wanted here, and the service was excellent.
Fantastic customer service and quality products!
Great communication and quality work on my TT bike.
Staff expertise, staff longevity( been same individuals since I bought my Trek in 2022.
Excellent customer service!!
you provide good service
Convenient and excellent
Friendly and well knowledgeable staff!
As always, this store never disappoints..That’s both sales and service..
Nice staff. Easy to work with salespeople.
Very professional and and patient with the customer. They gave me the information about the problem with my fork and gave me the options on how to get it fixed. They sent my fork to the factory to get it fixed under warranty and contacted me when it was all done. I've always taken my bike to this shop even when theres a bike shop thats closer to me whenever I have issues with my bike and they always helped me out. They are very reliable. Highly recommended
The attention to detail and efficiency everyone that works there.
Quick & Professional!!
promises kept
Great service ever time I bring my bike in for maintenance. The service department always finds the right parts to fit my bike. It does very clean repairs and replacements. They have also given me great advice on locks and accessories for my bicycle.