Customer Testimonials
It was a very pleasant experience! Friendly. Knowledgeable and organized. The store was clean.
Andrew did a great job tuning up my bicycle!
Good selection, excellent staff!
I cannot say enough great things about this shop! Everyone is always so knowledgable, helpful, welcoming and kind. Just a spot I always look forward to visiting with my array of bikes. Thank you Team Jax, you all rock!
- Moini & Juice
Fast service on tire repairs.
I had two TownieGo e-bikes serviced. The bikes were ready on the day and time as promised.
Jax is my only source for bikes.
Great place, good service
Very friendly and helpful staff which navigated the purchase of shoes in an expedient manner. The shies were on sale which was a plus.
Thank you very much.
TP
The service was excellent and the guy who fixed my bike. I can’t remember his name, but he was really good and patient with me and I think I’m very much.
You're honesty, your fair prices, you're communication during the bike being serviced with updates and all of you from Manny to Cane to the service manager, for your feedback! You are all extremely appreciated and knowledgeable, thank you, sincerely, Kai Kramer.
Customer service is always great.
Quick, professional, fixes the problem. Always ready with advice.
Friendly service! Unfortunately I bought some items that didn’t work. I returned the items with no problem. I will do business with you in the future
Staff is always helpful and courteous. They will answer any questions you have and make sure you have the correct item you need.
Had a great experience bringing my bike in and getting it serviced.
The chain broke on my bike during my Wednesday ride. I was more then 9 miles away from my vehicle and needed a replacement chain. I walked the bike into Jax and asked if they could help. Without hesitation the service tech fixed the problem and got me back on the road.
Highly recommend Jax. Friendly and knowledgeable folks.
Thanks.
Service department has great turn around time and always go the extra mile to keep me on the trails and ready for race days!
v ery good serveice good mechanic mat, fast expensive well... that's how it goes. See you next time?
Knowledgeable and friendly service
Great price
Jax bicycle center is a great place for bike repairs. They are caring, professional, honest and attentive to my needs every time I need them for bike service and will continue to use them.
Jax Bicycle Center employees were professional, informative, and made my first experience worth every penny. I brought my bike in for service, after my first ride I couldn't believe how smooth and responsive my bike was. I would definitely be back again !
Professional.
I got my bicycle serviced. Bike rides great. Thanks!
Nick was very friendly and helpful. Thanks a lot for his help!
The Service Department has NEVER let me down. Experts in all types of equipment...pedal bikes, trikes, to e-bikes. I highly recommend bringing all your cycling questions to these experts. I have bought and serviced with them for years (since the old location) and will continue to do so!!!
Craig in the Murrieta store was our rep when we bought two new bikes from Jax. He asked us good questions so that he could learn about our needs, and guide us toward bikes that were appropriate for us. It was apparent that he really CARED about our satisfaction and well-being.
He also had great attention to detail, and he was very patient in answering our many questions.
He really was "the right man for the job".
Craig made our experience at Jax great. He is a huge asset to the Jax organization!
We had a great experience at Jax! We had a tire repaired and bought a few items. The gentleman that helped us were very knowledgeable and polite. Great customer service!
Friendly and helpful staff! Jonah was very kind!
Sebastian was super helpful picking out a tire and quickly placed the tire on the bike for us while we were on a ride. We are very appreciative of the service received!