Customer Testimonials
I had JAX - LB complete a couple of upgrades to my manual Trek Allant (new Electra front/wicker basket & gel spring saddle). The brown accents really make my bike POP! Despite its age, I am still getting plenty of compliments. And JAX turned it around in just 2 days. Store team members were awesome. I would definitely refer family & friends to JAX.
The staff was friendly
Excellent service! Friendly staff! Everytime I have gone into the store, they have resolved my problems,
Really nice and helpful people. No sales pressure. Big store with everything you need.
Friendly knowable staff. And the pedals that I bought were on sale! Yeah!
Your customer service is amazing!
Fast turnaround and friendly staff.
Everyone was helpful and courteous over the selection and purchase of a relatively small item.
Outstanding customer service! The service techs went above and beyond to offer great advice, fair pricing/product options and even spent time helping get my daughter set up correctly for her height on the bike.
Awesome!
Fast honest reliability
Friendly fast service
Nice clean shop. Easy to find. Not a whole lot of options, but we found one to suit, no problem.
Jax offers great, reliable service and products. I can always count on Jax to assist me with whatever needs come up in my cycling adventures.
Will in the service department took time to review the issues with my bike and carefully explained what needed to be done.
Anders is always friendly and professional.
Great service and support.
Very friendly staff. The technician who repaired my spin bike was very helpful in figuring out how to get the missing parts, and then in completing the actual repair once the parts arrived. The repair was very reasonable and my bike was back in wo order within 10 minutes. I’ll be back for any future work or purchases.
Your personal are very knowledgeable and a pleasure to talk to. Got my tire repaired while I waited. I always recommend your store to friends about bicycle purchases.
great repair service, quick and professional.
Excellent customer service. The products are very well built... built to last. Apparent that great thought time and effort went forth put into the integration of design, trouble shooting and manufacturing to produce such quality. We are very impressed and pleased.
EXCELLENT SERVICE! Staff was friendly and helpful. I bought a helmet. Thank You Jax
Great service! Brought my bike in because of a flat tire. Picked it up the next day. Very knowledgeable, friendly staff!
Very knowledgeable and responsive!
Very fast and friendly service and excellent work! Don was awesome and I am very pleased with my repairs.
Reliable
Trustworthy
Affordable
Friendly and professional
Great customer service
great service
Jeff very welcoming! In & out very quickly. Love the new interior arrangement!
The entire experience was great. Their store is super clean and organized. Most importantly, Natalie was phenomenal. She was very knowledgeable and was able to answer all my questions. She made the process super simple. it was a pleasure doing business with her.