Customer Testimonials
Service department is always friendly and efficient and gets it right the first time.
Friendly staff
The staff were phenomenal to work with.
I love the entire staff , very caring and professional and extremely knowledgeable, my bike runs AMAZING , thank you JAX for being open on Sundays !!!
Friendly and skillful employees
Good service with friendly people.
The quality
Customer Service is Excellent
Mark provided excellent expertise on the cycling products Jax has to offer. Wyatt and Jimmy pulled aside the specific tire I requested until I came to pick it up!
Always amazing customer service.
Ordered needed part for good price,
Helpful with sharing knowledge and also found spare part to make the repair work better
Derek was very helpful with a modification to my E-bike.
Thx to Jacks bike for the great service and how quickly they get the bike back to me.
The young employee was super helpful and catering to our needs. He was very knowledgeable. We were able to find and buy what we needed for our son before Christmas.
Staff very friendly and knowledgeable. Trek bikes are an excellent product. I was able to purchase two e-bikes at a great price. One was not in stock, but Jax had it for me the very next day.
My sales clerk was very knowledgeable and helpful. Good selection of my product.
The service and attention I get from the sales people
Great bike Shop, Braxton is the best.
GREAT Customer service, knowledgeable team!
Good products. Luke is a great employee with a humble, knowledgeable and helpful person.
Very good!
The staff at Jax Bicycle is very courteous and professional.
Very well mannered, knowledgeable and super helpful sales associate.
Always friendly and bikes and equipment great
The sales girl behind the counter, was very nice and pleasant to talk to. She was very friendly. Thank you for having her as a representative for your company. Amal did a great job. Thank you, Amal.
Good technical shop and help form Arness
Friendly, knowledgeable staff.
Nice place and very good customer service … thank you Jax bicycle Centre
Great customer service,
As soon as I walked in I was greeted and the person helping me took his time to answer all me questions and was very polite and patient.
Definitely would recommend to friends and family.

The wide selection of bicycles. The informed associates. The ability to ride the bikes to assess fit, the breaks, and gear shifting. The on the spot mechanics to fine-tune, and or to bring bikes in for tune-ups and repairs. The top of the line selection of gear. The ability to order a size specific for me. The contact regarding orders, maintenance, completion, and pick-ups. You are a top of the line Cycle Shop. Thank you.