Customer Testimonials
One stop shop with excellent customer service.
Friendly, helpful staff
Love it!
Fast and adn affordable
The people who work there were not pushy, were knowledgeable, took their time to help me pickup a Bicycle for my needs and within the budget that I had set.
The young men that assisted me are all knowledgeable about bikes and bike products. They were also all very polite and friendly.
Quick, professional, friendly services.
Good products.
The bike is great, and Thomas was super helpful in helping us select the perfect bike for our son! Somehow, he managed to be attentive and efficient even during the busy holiday shopping time!
All of the employees are very helpful and nice, the work is done very quickly when they are no busy.
Don was very helpful and inner tube for my bike got changed within 1 hr or so. That was so quick!
Good service, thanks to David 👍 we'll be back again
Everything was the best, I recommend Jax for all you bike purchases and services, Mayor Dave Shawver
The team was so accommodating during the holiday season, making our little girl’s Christmas wish come true! We are so grateful to have found Jax that has a team who cares! ❤️
Fast and friendly
I've bought 2 trek bikes through them, 20 years apart. The staff is friendly and knowledeable. Jax Irvine is my home bike store.
Clay and the service team were exceptional. I drove 20 minutes further just to have bike service at jax Irvine.
The employee I encountered was knowledgeable in repair and maintenance and helped me find the products I needed.
The staff was knowledgeable, helpful and very professional. Great advice and No hard sell
Highly attentive staff, very helpful, and they are very knowledgeable about their bicycles and gear.
Communication, friendliness and service
Your sales clerk was helpful, friendly and knowledgeable about electric pedal assist bikes. I've always considered them my go-to outlet for all my bicycle needs. John Forney
Staff is friendly, professional and helpful. Jose and Amal are great. They always go the extra mile to make sure people leave the store happy with the service provided.
The Ajax employee I spoke with was super knowledgeable and friendly. She diagnosed my bike’s needs quickly and gave me repair options.
Very professional, always helpful and friendly
The salesman was very attentive. He had lots of good ideas. We felt more knowledgeable about bicycles after we left.
Great service, always.
I love riding my Top Fuel 9.8 Mountain bike and I like how Jax Bike Shop keeps it performing as it it meant to perform, SWEET!
Always love going to jaxs they always have a variety of bikes, apperal, accessories, and parts available. But most important is their associates are always friendly and willing to help with anything. I've been using Jax store since 2013 and they still maintain a great atmosphere.
Great work by service department on service for my bicycle. Fast turn around on the bicycle. Everything was tuned and dialed on the bicycle. Even gave it a nice clean and was working great. Will be back.
Always top notch service.