Customer Testimonials
Great prices and fast delivery service
The family at Jax is Awesome! Super friendly, helpful and NO upselling.
Friendly staff every time I go
Very friendly staff vey helpful
The quality of the e bikes. The variety of their products.
Good CS! Easy transaction.
Friendly and went out of their way for me
Service was great and prompt.
Best bike shop I’ve ever experienced!
Knowledgeable
Efficient at troubleshooting
Able to do a great job at reasonable prices!
Personal service and equipment availability
I am very happy with the Thule car seat it fits my bike perfectly, and my child is extremely comfortable and happy on it.
Had purchased new tires for my bike and had both tires replaced by JAX technicians. They did an excellent job and got me on my way in no time. I would definitely come back and would recommend to anyone to check them out.
Great customer service. Approached as soon as entered the store and explained best options. They will work with you based on your "wants".
My sales person was extremely knowledgeable and helpful with all steps of process to update parts on my bike.
Everything was very good
The sales person was very gentle and informative.
Super friendly and helpful!
Prompt friendly service
Came in yesterday and walked into 2 other bike shops and not one person greeted us. Walked into Jax and the entire staff acknowledges your presence and asks how they can be of assistance. My wife needed a rear basket and we needed some cup holders for our E-bikes and they showed us all of our options and not only did they show they installed them for us right there on the spot. Great service and great selection, this will be the only Bike shop we spend our money in!
I like working with the team at Jax (Murrieta). Always helpful!
Timely and responsive
The staff was very nice and helpful
Bought before
Jax employees have top notch customer service! They take great care of customers and go above and beyond to help them out.
Helpful friendly staff members
Speed and quality are exceptional.
Wyatt was extremely helpful with a tire and rim failure and getting me back on the road’
The service department was an easy experience due to Jesse and the whole Team answering my maintenance options, offering corrective action, as well as completing the service my bike needed so I could enjoy riding this weekend.
This store is convenient, laid out really nice and convenient, clean and everyone is professional.
Thank you for getting my road bike service done on time, keep up the great work!
Service techs evaluate the bike on the spot and only charge for what is needed. Honest, quick and excellent service with a smile.
The customer service was great