Customer Testimonials
Always prompt and prices competitive.
Responsive (over email after my order), friendly (on the phone), taking initiative (transferred a bike from Meridian to Boise without me asking, created a work order in anticipation of my zero-hour service, etc.)
1
The bike technicians there are the best, very helpful
Options and staff help in recommendation
I am treated with respect.
I had a faulty product and they exchanged it with no hassle. Excellent service!
Great service and the staff were very knowledgeable. I appreciate the extra time to explain the differences between bicycles as well as offer various options for my needs.
Quality products, prompt delivery and service!
Tightened a wheeled walker brakes… not a bicycle but similar mechanics. Very appreciated!
Everyone I interacted with was great and the staff was very helpful/knowledgeable.
excellent service, top notch professional advice and tips. I have our bikes service here, at the Meridian location. Also, our skis and board here for services too. Quality of work is superb!
Shipped fast! Good price.
Great service. Bike is like new again
Thank you
Quality products, great customer service, fast shipping of purchased items, and return process (if a return is necessary) is easy.
I really like your staff who helped me make a difficult decision for me since I struggle with spending money. However sometimes buying good quality gear is a good investment. I'm really happy with it.
The immediate feedback about the purchase is what sets Idaho Mountain Touring for other establishments. I would not hesitate to recommend them to my friends.
Friendly and knowledgeable staff.
You guys are fast and the results put a smile on my grand daughter and I. Keep up the great service!
Everything!
We loved the whole experience! The employees/guide were great throughout planning. The amenities provided made the trip really easy to plan. The terrain from the Tornak Hut was really fun as well.
We plan on booking again next season!
The staff is very knowledgeable and helpful. Willing to go the extra mile. If you have outdoor needs this summer, I highly recommend you give them a try.
I like Patagonia
The people I have encountered have been friendly and helpful
Thank you
The service was great. Everyone I worked with on buying an ebike was friendly, patient and knowledgeable. I like the fact you carry a quality brand like Trek and had it on sale. Plus the shop is full of a bunch of other eye candy gear!
Great service, easy to work with!
Everyone was super helpful and friendly and we got all we needed fully set up. Thank you so much!!!!
Quick order placement.
Good tracking for online orders. Fast delivery. Good price on out of season item.
Easy to find and your staff (Angie) was so helpful.
I was able to speak with a real person in the ski shop without a lengthy hold or being connected to someone in Jamaica.
My skis arrived fast. Now I just need snow.
My thanks to Charlie and Owen for helping me with the grips on my E bike. On transport to the Greenbelt yesterday, my bike fell down off of the rack, dragging one of the handlebars through the dirt until I could get over to the side of the road.
Charlie and Owen fix me up in no time. I love IMT, for all my bike needs. The staff is terrific. Thank you, J Eggers