Customer Testimonials
Friendly and knowledgeable employees that were very helpful.
Great service. The best technicians around. Brian and Jake have been very helpful. Great job on our skis, bikes, and my son's snowboard.
You’re nice and don’t treat me like you’re too good for me no matter what service I’m asking for. I feel other bike shops are snooty and act like they don’t have time for me if I’m not elite. Keep up the good work! And stay down to earth.
We were quickly acknowledged and a pretty good selection of products
Jerod was great
Very friendly and helpful staff. Very fast turn around. Fantastic experience.
I purchased a mountain bike at IMT. The service department is fantastic, as is the support I have received. I have had a few warranty issues come up, and Idaho mountain touring has taken care of each one. Dax in sales and Sam, Phillip and Dustin in service have all been great.
Quality products, great service.
Great service
Customer service is amazing!
First, everyone at Idaho Mountain Touring is both knowledgeable and friendly. They do excellent work and they do it very quickly. I highly recommend them for repairs and tune-ups.
Helpful staff, quick ski service, had the products I needed
Lots of inventory I’m very friendly staff
Fast shipping, great prices and good communication.
Great staff that was very knowledgeable about their offerings. The quick work was much appreciated for this ski season.
Customer service is always outstanding!
Many of our favorite products and friendly service. Keep up the great work!!
Love Patagonia!
Staff is very helpful and friendly. And wrapped my purchase.
Great sales staff and good stock of everything needed for the sports that I like.
Customer service was amazing. I ordered to winter hats for my son. I ordered the first one and than realized I should get two!! The store called me as they noticed my two orders & says they could nail together and refund me shipping in one of the hats!! This excellent service. Everyone I spoke to was very helpful!! Thank you!!
Affordable rates for doing what you do
A wide variety of quality outdoor products.
Friendly and helpful staff.
Excited about the new partnership with Patagonia.
Good products with very friendly and knowledgeable service.
Great selection and a friendly and knowledgeable staff!
Great customer service and high quality products
There is so much to like about IMT. Their product mix is fantastic--top brands across every category (Trek, Gazelle, Patagonia, etc.), and a knowledgeable staff to go with them. During my most recent shopping experience for a new e-mountain bike, I worked directly with Dax (G.M. of the Boise store, I believe), and his counsel was immensely valuable. I came in looking to buy one particular bike, and over the course of the several days, discussions and test rides, Dax fully vetted my use case and helped me gain clarity around what bike attributes really needed to be my priority. In the absence of this, I absolutely would have purchased the wrong bike. Sterling reputations are earned through years of operating with integrity and delivering excellent products and services, and Idaho Mountain Touring's top-notch reputation is well-earned.
Staff was knowledgeable on my Trek bike and specific needs for my wheel repair. Staff was also friendly and welcoming. Service was completed quickly and for a reasonable price.
Great prices and fast shipping.
Great customer service, quality product with fast professional installation!