Customer Testimonials
Nice
Good customer service and excellent turn around time.
Awesome customer service!
Purchased a cargo rack and had it installed. After some adjustments, they stood behind their work and made sure we were satisfied.
IMT carries the best quality merchandise. It is east to shop and the customer service is great.
Products are great, but its the depth of knowledge and service from the staff that keeps me coming back.
The customer/employee interaction was excellent! I did not see the product I was looking for, I asked, and then to my delight, they set it on the counter. I don't see a lot of 75mm equipment in stores. Nailed it!
Thank You!
Lots of different choices..
Great staff, so you get a lot of help...
Full service by experienced staff
Thanks for the quick shipping and amazing price. Would definitely purchase from your store again.
Friendly, helpful staff who are willing to help answer questions!
Great value and quick shipping!
knowledgeable and friendly staff.
The staff is knowledgeable and friendly with great suggestions!
Reasonable price
Great customer service
Knowledgeable staff
Great location downtown, great selection of quality gear and a local business.
great!
LOVE the gift wrapping.
Your bike professionals are welcoming, and always go the extra mile to ensure that the goods and services I receive best fit my needs. If they are unable to provide a particular product, they go to great lengths to find it and order it if necessary. They will even recommend another place of business if they know that the product I need is available there. I also appreciate your thorough, timely, top quality repair service, as I have performed my own repairs for over 50 years, and have appreciated the time your team takes to teach me new skills. Thank you very much for valuing me as a customer!
The turnaround was quick, and Brian was very honest about prices. There were no surprises. All around great job!
Great product, fair price, easy to navigate website, and prompt delivery...what's not to like?
Great staff always helpful and friendly
I was on the fence about the WM Versalite (a fabulous bag) and you guys sold it to me at a wonderful price with free shipping. Plus the order was filled the next morning and it's on the way. I will be shopping with you in the future. Go Boise!
Keith Johnson
IMT is our go-to for all our outdoor adventure gear, they have best selection price and quality. On top of that, the customer service is top notch.. friendly, knowledgeable and helpful.
Prompt, courteous service in the bike shop.
The staff was very helpful in getting me a bike stand.
Good selection of gear, friendly staff, great service!
I prefer IMT because they're local, the staff is knowledgeable, I've always received good help & service, they sell quality brands & they're active in the community.
Knowledgeable and friendly technicians
great shoes and servcie thanks
Nice Knowledgable people, low pressure sales environment, high quality gear