Customer Testimonials
Easy to order and received product timely and in perfect condition.
Very competent technicians. Good job on our bikes.
IMT's staff is professional, pleasant, knowledgeable, and always ready to help. We've bought new bikes, skis, and countless other gear and have always got our bikes and skis serviced at IMT for many years and we're consistently pleased with the quality of products and service. We also like IMT's commitment to community organizations and events. We are committed IMT customers.
Super fast fulfillment.
I knew I liked the on cloud 5 shoes. They were on sale since they were last years stock which is great for me. They were shipped quickly.
Recently bought a bike from Idaho Mountain touring. Excellent turnaround time and service.
Quality products, great customer service, friendly & knowledgeable staff
Everyone was super helpful and very knowledgeable. I will only be buying bikes from Idaho Mountain Touring in the future!
Good selection. Good pricing. Fast shipping. Job well done!
I have felt like a valued customer each time I have entered their store.
Helpful staff. Competitive prices. Would recommend.
Service. Super nice and friendly staff.
Great selection of everything.
Knowledgeable sales staff person came right over and walked me through the options. The staff person had personal experience with the gear i was seeking and was able to give the pros and cons for the different selections.
Your employees are incredible
Quality products and professional service
Very fast shipping and delivery, great experience, thanks!
Excellent value. Quick shipping!
Thank you for your help and quick turnaround.
⭐️⭐️⭐️⭐️⭐️
Great people and top of the line products!
Easy. Fast shipping. Good sale price.
Knowledgeable and helpful service staff.
Consistently good service at fair prices, what more do you need?
We received kind, caring and detailed attention during my recent bike purchase. It was an A+ customer service experience and I would highly recommend IMT to others!
You can use my first name in promotional materials but not my last. 🙂
Dax was very helpful
Jenna was great on the sales side. Service dept. was awesome as well. Overall great experience.
You are much more than just a great bike shop! I've been coming since the store opened in it's first spot on Jefferson. Besides bikes, I love the clothes, camping gear and travel accessories. One of my favorite stores to just browse!
Employees are very helpful. I came in with partial information and the team was patient, non-judgmental, and ultimately got me what I needed. I then bought a new helmet, that I knew I could get slightly cheaper elsewhere, because I support local and especially those that treat their customers well.

Came in with an older Gary Fisher the other day & wasn’t really sure if you guys could put it together.
I talked with Philip, received a tuneup special, tires, etc. and with a decent price and saving me $50 dollars.
I was able to get a brand new helmet and get this bike back on the road.
Thank you again for all your services and serving this greater community of Idaho.
Your staff is Amazing!!!👍😎.