Customer Testimonials
Phil in the bike shop made an excellent recommendation on tires, and was quick to offer advice when I needed it. I came back and purchased more because of him!
We love that Idaho Mountain Touring is a locally owned & operated store with friendly, knowledgeable employees and quality merchandise.
We’d much rather support IMT, which in turn supports our local community, than further enrich Jeff Bezos.
And personally, I love the old, wooden floor that reminds me of being in an old-fashioned hardware store :-)
Staff was very helpful in fixing a ski binding concern that other ski shops in the area could not figure out. Very appreciative of their subject matter expertise and willingness to find a solution and fixed the binding.
Always super helpful staff and special orders are always done right.
Excellent products and AMAZING service!
The employees are knowledgeable and so down-to-earth.
Great service and all staff is friendly and helpful. They gave me great recommendations for beginning gear to get biking to work. They also let me try out any model of bike, even if they needed to order it, before I bought it. It was a great experience!
Helpful staff and timely communication
A really fun, tempting place to shop or get skis waxed or bikes fixed.
Easy to order online, communication was received with updates from bike shipping to being ready after assembly
Friendly staff
Store is always very welcoming. I like the product lines you carry. My go to place 👍
I rolled up to the shop with a broken hinge in my Thule Box. Within 15 min they had it completely replaced and checked out for the same cost it would have been for me to buy the part on Amazon, trying to figure out the tools to remove the old one, then the tools to snap the new one on without cracking the box. It was done completely for $21 and 15 min of work. So great to work with a local business to get the job done. Great service and easy to work with.
Very knowledgeable staff and great expertise among the bicycle technicians
Service on my eBike has been excellent. Staff is always friendly and helpful.
I bought a Western Mountaineering sleeping bag from here and I can say it felt great quality, lower prices than anywhere else online, and fast free shipping.
Great selection and price. Excellent communication. Fast shipping.
Great place, full of great outdoor gear, and staffed by a great experienced crew!
The gentleman who helped with bootfitting of my K2 boots yesterday was exceptional. He saved the day.
Local and convenient. Same employees have been there for a long time and they’re great people.
The communication was great. The prices were very reasonable and staff were knowledgeable and informative through my warranty process.
Super friendly and helpful team.
Staff friendly, job was completed in a timely manner, and the price was reasonable.
Helpful staff.
eager to help, especially on a Sunday, very friendly and not afraid to do some research to get the parts you need
Exceptional service
Super duper people. In all the right places.
I was referred to your store from Score Outdoors. Jerod went above and beyond to get me set up with my first snowboard. I walked in with no knowledge of the sport and left feeling confident that I was set up for success. Jarod was knowledgeable and patient with me. The next day I was hitting the slopes feeling great in with the equipment set up. Highly recommend this store!
Good customer service. Good process for customers to demo bikes before purchasing without costs, with knowledgeable and helpful staff.
Great service
I walked into Idaho Mountain Touring to buy new boots. Even though my boots were well used, Ryan convinced me to let their staff customize the fit. The minimal fee to fit the boots turned out to be just what I needed.
The rest of the story is…after talking with Ryan about my equipment, he showed me a a couple skis & binding combinations that greatly reduce the overall weight of my present set-up for uphill climbing & outperform my current skis on the descent. After researching his recommendations, I returned the following day to make the purchase without having any buyers remorse! I’ll put the skis to test today, & have full confidence the set up will be perfect.
Great sales help in the store.