Customer Testimonials
Good prices and item I needed was in stock.
Always great customer service when I go in to Idaho Mountain Touring. Chris has his staff trained up to be excellent customer service representatives. The staff here are friendly and very knowledgeable. It’s fun to “talk shop” with like minded employees like Dustin and others at the service counter.
The shop almost always has what i need for DIY repairs or maintenance on both bikes and ski equipment.
Keep up the great work.
Dialed service as usual.
I was looking specifically for a Smith Forefront 2 mtn bike helmet in Camo size small. You guys had it and the price was finally right! I wasn't sure I wanted to spend how much this helmet cost, but it was totally worth it and I love i! Also you guys shipped it out like lightening and it got here in record time for my night ride on the trail for the full moon! Mucho appreciated! Now, if I can just make it to Boise at some point have heard nothing but great things! Kudos!!
Great customer service and fair prices.
Wide selection, has everything we needed and everyone was super friendly and helpful.
All great stuff, excellent brands, and helpful/friendly staff!
I brought my old bike in for servicing. Jake was very friendly, helpful and knowledgeable. He put a lot of work into doing a needed major overhaul, until he suggested that I consider replacing it with a new bike. He set up a new bike that met all my needs. When I picked up the bike Jake wasn’t working but the rest of the staff we’re really helpful. They went over proper maintenance and care and helped me load the new bike.
I’m really impressed with store and service shop. I will definitely be a return customer.
The friendly staff.
Fixed 2 tires as I waited. I love the walk-in service.
Your great guy Jarrod in the store helped us out from start to finish. He set not only 1 of us up with a bike, but 4 of us!!!! Age range from 5-35.That dude deserves a raise or some kudos or something.
Great customer service from the moment I walked in the store until I drove away. He even walked us out and made sure our bike rack was on right and everything. Thanks Jarrod!
The bearded gentleman I spoke with on Saturday morning was super helpful and got me the right parts and offered good advice! I’ll definitely be back.
Your staff went the extra mile after hours to get me back on the road.
Everyone is always so kind and helpful and I got what I needed in a timely manner! Thank you!
Friendly and knowledgeable staff.
Work was done quickly.
Love IMT! They always provide great, friendly service for our outdoor and biking needs.
Reliably good quality, and always friendly service.
Professions.
Great, friendly service. Quality work, and delivered on time.
Communication and timelyness
Friendly staff.
Friendly and reliable
Great fast service with online purchase. Arrived to East Coast a few days later. All good.
Friendly people, awesome knowledge, great customer service!
The guys were very helpful and really knew there stuff. Fixed my brakes and got me back on the road in reasonable time.
Very knowledgeable and friendly employees. And the store is very nice with lots of selections.
I appreciate the customer service! Very helpful in the store and when I got home and called to request a bigger size. You called around until you found a pair one size larger. Thank you.
everything
Top notch merchandise and fast friendly service!
Quality