Customer Testimonials
Best place to shop in town!! Love your staff and always get great help with my bikes
Also buy too many clothes there :-))
If I have a customer that needs a Trek product and I can't get it, and my other closer contacts can't get it, I give you all a shout.
Philip is amazing!
Good pricing. First time customer. Online purchase. Went forward with purchase because of good reviews. Have recommended to friends.
High end products with friendly, knowledgeable, and helpful staff.
Quality products and excellent service. What can I say? You guys are Rockstars regards to Dale Bennett
Always friendly and efficient.
Nice selection and good prices. Site is easy to use.
An amazing "local" shop with incredible selection!
Great bike shop service!
Your service department is very well oiled. No pun intended. They gave me some options on what to do after they repaired by back tire. Very helpful, but not obnoxiously that way! I will be bringing my bike back in the spring for a full tune up and new front tire based on their assessment of the situation. Great staff back there.
Great service, as usual. Everyone is so helpful and knowledgeable. A pleasure to shop the there
Karen is my favorite person and any chance I can run into her and talk bikes and biking is a good day.
Local and helpful
Nice kids and great service... thanks!
Excellent merchandise, knowledgeable and very nice employees. I feel like I am family when I go there.
Friendly snd prompt service 😀😀
We went in for a new bike for my son and the sales guy was very helpful through the entire process! I wish I could remember his name.
“Brand, Warranty, Customer Service”
The purchase portal was super easy and fast. Seamless.
Outstanding team. Highly responsive, accommodating, courteous and friendly. Compared to my online orders from other vendors Idaho Mountain Touring was very quick in processing and shipping my order. IMT understands Customer Service.
I cannot comment on their products other than I had to return the pair of shoes from a quality brand. It helps to read reviews before ordering!
Knowledgeable about their products. Helped me pick out the right bike and then helped me get my financing done.
Very fast and highyly competent.
Bill was awesome to work with not pushy very patient and knowledgeable. Above and beyond.
The service people were awesome as well.
Nice store well stocked. I have already recommended them to several people. 👍🏼😊
5⭐️⭐️⭐️⭐️⭐️+ rating for me
Thank you Bill Hof
My number one favorite local bike shop. Great bunch of folks working there and they keep my many bikes in top working condition.
Friendly place and plenty of bike paraphernalia. I’ll be back.
Fast, friendly, knowledgeable. Not cheap.
Everyone there is very helpful and knowledgeable but not imposing.
You have the best products and your employees are always enjoyable and helpful.
Thank you!
Great customer service! They're willing to help out with any questions that you have. top notch! I would not hesitate going back there again in fact we've been using them for the last 20 years. We used to have a friend that worked down there way back in the day no longer works there anymore but he turned us on to them. They're just very professional and friendly!!! Highly recommend