Customer Testimonials
New line of Patagonia is terrific.
I came in for a specific part. The person working there went and grabbed the part quickly and it was exactly what I needed. It was an efficient interaction and the worker was friendly, so that was cool.
Not much to say haven’t got my order yet!
Dax was great to work with and he matched REI sale price. Much happier to buy from a local store.
It’s was very fast and efficient. I can’t speak to the quality of their binding installation while it’s in use, (there’s no snow yet) but they did a very good job with what I can see. Every person of the staff was friendly and I would most certainly go back!
Professional and friendly
Idaho Mountain touring always has the greatest Customer Service. Your products are compatible with my outdoor active lifestyle. Your staff is knowledgeable about the products and is genuine and trying to provide good customer service.
Knowledgeable friendly staff. Reasonable prices. Good service.
Nice Knowledgable people, low pressure sales environment, high quality gear
Nice
Good customer service and excellent turn around time.
Awesome customer service!
Purchased a cargo rack and had it installed. After some adjustments, they stood behind their work and made sure we were satisfied.
IMT carries the best quality merchandise. It is east to shop and the customer service is great.
Products are great, but its the depth of knowledge and service from the staff that keeps me coming back.
The customer/employee interaction was excellent! I did not see the product I was looking for, I asked, and then to my delight, they set it on the counter. I don't see a lot of 75mm equipment in stores. Nailed it!
Thank You!
Lots of different choices..
Great staff, so you get a lot of help...
Full service by experienced staff
Thanks for the quick shipping and amazing price. Would definitely purchase from your store again.
Friendly, helpful staff who are willing to help answer questions!
Great value and quick shipping!
knowledgeable and friendly staff.
The staff is knowledgeable and friendly with great suggestions!
Reasonable price
Great customer service
Knowledgeable staff
Great location downtown, great selection of quality gear and a local business.
great!
LOVE the gift wrapping.
Your bike professionals are welcoming, and always go the extra mile to ensure that the goods and services I receive best fit my needs. If they are unable to provide a particular product, they go to great lengths to find it and order it if necessary. They will even recommend another place of business if they know that the product I need is available there. I also appreciate your thorough, timely, top quality repair service, as I have performed my own repairs for over 50 years, and have appreciated the time your team takes to teach me new skills. Thank you very much for valuing me as a customer!
The turnaround was quick, and Brian was very honest about prices. There were no surprises. All around great job!
Love the people and quality of all their products, definitely can’t go wrong with them!!!