Customer Testimonials
Great help from team regarding snow ski waxing and rental. Very friendly and informative. Keep up the great work!
Local service of quality products!
Great customer service
As a year-round commuter, I depend on my bike to get me everywhere. When I need repairs, components, or even just advice, the people at IMT always welcome me and treat me with respect. And they always get me back on the road as fast as they can.
On my last visit, I came in with a broken chain. Within minutes, someone had my bike up on a stand, offering to fix it while I waited. That really helped me out, saving me a long walk home.
Thanks again!
All of your products are awesome and the customer service is outstanding. My husband bought me something from the store before Christmas and we could not get back to the store to return it and they were nice enough to let us mail it into them for the return. Very nice and helpful
Friendly personal touch and fast shipping.
Emma was fantastic at helping me figure out what I needed and making it all work. She is very knowledgeable, friendly and competent. We greatly appreciated how COVID-conscious the store is as well.
Excellent pricing, super fast and free shipping! One of the best purchase experiences I've had in a long time...thank You!
The ski tune and binding setup was very quick. I haven't had a chance to go ski yet, but they look great.
Super easy ordering with the Apple Card option. Also appreciated the personal note from Mark. Thanks,
Staff was extremely helpful and cheerful. They were as excited as I was.
Website was easy to navigate. Their was no confusion if a product was in stock or not. You knew before you clicked on it.
Just ordered some tires online. Can't beat a quick efficient response, that's what it's all about!
Quick, friendly, expert service.
Really great customer service. In particular the gentleman who helped us set up our bikes at pick up.
I’m happy to support local businesses in my community. What I thought I’d have to order online and wait days for was at the shop and I had within the hour. The staff is always super nice and helpful.
Sales people are knowledgeable and helpful.
Loved that I could support a local business but still receive my items quickly and with free delivery!
The service was excellent. Everything from bike helmet, gloves and jacket fit the bill. A Happy Camper!
your employees
Had the product in stock and was able to deliver quickly to Hawaii. Easy online purchase. Price was also great for product and shipping.
I've been told Idaho Mountain Touring is the best store in Boise! My daughter and her friend B. Krause LOVE it so I was happy to give them gift cards to spend!
Great site and great service.
Reliable service, good communication, quick response and shipment.
Great products, with extensive inventory. I discovered new brands, and there were plenty of colors and sizes, to allow me something that fit by body and style.
Excellent customer service. John, and others met with me periodically to make sure I got questions answered, yet gave me time and space to browse.
Order was received in a timely manner.
They got my skiis waxed in one day instead of two. Nice!
Great service! Kind and thoughtful employees! Knowledgeable and friendly:)
Easy shopping, fast shipping and perfect product.
Thank you Idaho Mountain Touring!
For starters you answered the phone and you had the skis I was looking for. From there your team was very helpful and provided advice and suggestions- took extra time to hunt down a pair of boots, and set my skis up to fit the boots so they were ready to go- thanks Amanda. I also appreciated the emails and product tracking. Skis arrived quickly and packaged nicely.
Thank you!