Customer Testimonials
Fast, efficient and knowledgeable service.
Emma was wonderful. She is very knowledgeable about the bikes we were interested in. And patient with all our questions. The product is also (albeit early) lots of fun thus far. I always say when purchasing a new bike......that one buys a bike store and they get a bike with it. I think the LBS of Idaho Mountain Touring is great.
Nordic ski grind! They did an outstanding job!
The bike shop had a rare Schwinn 26 x 1 3/4 S7 tyre that I needed.
quick turnaround and shipping!
When I called I actually spoke with a person. She was able to check inventory and offered a substitute. Downside I haven’t received my purchase yet and I haven’t seen a tracking number or shipping information. I was putting off doing the review until I received the order.
An easy ordering process, delivered when promised, and a handwritten welcome note on the packing receipt. Very thoughtful!
You had a product in stock that other online stores did not. I also liked the fast shipping.
Great service and very helpful with my questions regarding bike accessories. Very friendly staff, kept me informed on my services, and my bike was ready as scheduled with a vast improvement than prior to the service. Very recommended!
Connor was very helpful to me. Outstanding customer service!
Everyone was super helpful and knowledgeable. Dax was fantastic in helping with bike selection and taking the time to teach me about maintenance.
They gave me quick price quote, on an item that needed to be replaced.
I love how friendly the staff were to me and the customer service was awesome. Will definitely go back when I meed more excessories for my bikes.
Great snowshoes!
Friendly people, great work, reasonable prices, local, and close to home. What's not to like?
Service was prompt, friendly and professional. Even got a hand written note with my order.
Excellent ski tuning, friendly staff.
The product arrived within days!!! Great! I also liked the personal note!!
Thanks!
Pat
excellent
Very quick, hassle free and shipping charges are very reasonable! Thank you! JB
We love Idaho Mountain Touring. Are you going to have a spring sale this year? Thanks!
Thank you for the great fitting gloves and fast shipment to my home in New York. I will definitely return and recommend you to my friends.
Personalized service with no pressure.
Good service and good products. You are the best!!
People are very knowledgeable and very helpful.
Speedy delivery!
Great selection of bicycles; and, the service was excellent! Morgan is/was extremely knowledgeable and very patient. My two boys (8 & 10) have not stopped talking about how much fun they had at the store. Truly a wonderful experience. Thank you.
Friendly Helpful Supportive of past customers Timely service. Support products sold Met promised service even though Covid prevented customers from accessing service beyond service dates This was impressive and exemplary.
The salesman Dax really knew his skis boots and bindings
Great service and super fast shipping! Thanks again!