Customer Testimonials
Service on the phone and in the store to purchase snowboarding boots was amazing - knowledgeable, patient, quick & friendly even in a busy time. Very appreciative!
You have been around a long time. You are always getting in the latest and greatest products. Keep up what you are doing. Mweery Christmas!
Friendly, knowledgeable staff. I really appreciate the COVID-19 related precautions you have taken this year.
Friendly, helpful staff
The brands are high quality and customer service is superb. Great location, too.
Great service, killer products and the layout of the space is awesome.
Great products and great service!
Great customer service and speedy turn around for tuning a set of skis
The salesman you had for the XC skis was incredible. He was knowledgeable, genuine, and likable. I actually started looking for ways to hire him, but figured he would be bored selling eCommerce software vs. his element of outdoor goods.
Everyone is very helpful and upbeat. It is important to support local businesses!
High quality products with some nice unique items I don't see elsewhere.
I also like the Idaho-centric gifts available.
personal service and knowledgeable staff
Nice quality. Good selection.
Excellent customer service
Very friendly, helpful and knowledgeable staff. I particularly liked that when I had a question, if one staff member didn't know the answer they didn't try to BS their way through, but went to another staff member to find the right answer and product that fit my needs. Great show of teamwork! I could tell they were users of the gear, knew about it and were excited to help me out. Thanks!
Personal email, responsive. Very prompt.
Hannah was very helpful with picking out a gift for my son. Excellent customer service, which is still infinitely better than ordering items on line, even if they are cheaper at other places.
Keep up the good work !!
There is no substitute for having an actual person help you with your shopping.
Idaho Mountain Touring has such great products and knowledgeable staff. As we have delved into more and more outdoor activities, we’ve bought so much of our gear here. We particularly appreciate the time that staff is willing to spend to explain the nuances of different gear at a level that we can understand but that also isn’t completely dumbed down and patronizing. It’s so nice to support a local business and have a place where we can buy gear and have it serviced at the same place. We’ve really enjoyed our experience and IMT and would absolutely recommend it to others.
Excellent customer service!
great customer service
Great customer service (very willing to answer questions, etc.) via phone.
Clothes and bike gear. You guys a speedy though.
Friendly knowledgeable staff—who aren’t offended my gear is old and try to upsell me to something else. They just keep helping me get it functional again!
Best bike repair crew out there, local business and quality products for sale.
Quick and Easy!
Nice job tuning my skis and very friendly staff
The website worked and the order processed and arrived quickly. You had a better selection of these masks than the the mask company did! Thank you!
Two of your sales people took such good care of me as i was Christmas shopping. Elizabeth on the floor and John at checkout....both so knowledgeable and helpful. Elizabeth said she was only working part time...but what an asset to your company! and John it turns out knows my nephew...all making for a very nice day for me at IMT.
Ken Mallea
Best place to get base grind for Nordic skis
I was in the market for a very-hard-to-find pair of Dynafit Dhaulagiri Speedskins, Size 177 and Idaho Mountain Touring hooked me up. My online order process was quick and easy, and they shipped them right out so I received them only a few days later. I could not be happier with the order, delivery, and customer service. I have not yet had a chance to use the skins but everything about the experience with Idaho Mountain Touring was top-notch.