Customer Testimonials
Always helpful and knowledgeable.
Ordering was easy, and delivery was swift. Thank You!
Very friendly and knowledgeable staff and a store full of gear I would like to buy!
Quality products with environmental considerations. Knowledgeable, friendly staff, and plenty of them. Location (downtown) close to my home
The service was great!
1) The pricing is fair and competitive.
2) The staff are always helpful, knowledgeable and friendly.
3) There is rarely any staff turnover. I can usually count on the same people to help me.
4) Turn-around time for services requested is usually very fast.
5) Product selection and inventory is pretty consistent.
6) The store is always clean and well organized.
7) Grant's Neighborhood Grill is in the same parking lot and makes for a great place to down a few brews after spending $300 at your store. ;-)
Great variety and competitive pricing!
Great shopping experience picking up a brand new mtb
High quality products. detailed explanations from the assistant
Products offered are purposeful and high quality. Service is knowledgeable and kind
Great service. Quality products! Thank you, Cynthia Serson
Customer service was superb, would definitely revisit!
Jacket was just as advertised - shipping was quick and price was perfect!
Friendly and fast shipping. Thank you!
Good selection. Buy local. Staff knowledgeable and if not finds someone who is.
Love the staff.
Friendly attentive staff
My wife and I came in to Meridian store with a particular bike in mind, a TREK FX1. The bike was not available. I was bummed. However, Christos helped us navigare through several other options, never being satisfied with either the fit or the style for me. I think he was more fussy than me. His guidance finally led me to a TREK Dual Sport 2, in a size that I had not considered. IT IS THE PERFECT BIKE FOR ME.
My wife and I want to give a virtual high 5 to Christos for having the patience and insight to make this particular sale.
Friendly staff and excellent product.
Easy to use website, very fast shipping and delivery. Thank you!
Good customer service and product information. Fast shipping. Excellent packaging.
GREAT STORE SHOPPING EXPERIENCE, GREAT STAFF!
You have a great selection of outdoor clothing in small sizes, which are hard to find. Also I appreciate the quality of your outdoor clothing and having an opportunity to buy local.
Great customer service and very knowledgable staff. Fast work to attach toe clips to new shoes.
Whenever I'm in there getting my bike repaired or buying cool outdoor products, I always have a great experience. The whole staff is knowledgeable, low-pressure, and have become a trusted partner with my outdoor pursuits. Couldn't be happier. I've begun switching as much as I can from online retailers to IMT even if the price is sometimes a little higher.
Love supporting a local business and good selection of equipment even after a holiday.
You seem to have a large inventory of great outdoor equipment. I live in a small town in NE Oregon so its great to have a source not too far away with great sales people too who know their stuff!
Sam Onjukka
Imbler, Oregon
Great selection, friendly staff.
Emma is the absolute BEST!!!! She ended up helping 3 members of my family on Christmas Eve with last minute gifts. 3 Patagonia jackets, 2 pairs of Blundstones and a $200 pair of sunglasses. I wandered in with no direction and no real intention of purchasing anything.
WOW is an understatement. She is personable, knowledgeable and and very patient. We all love your store. We are new to Boise and now have a favorite destination when looking for something to do or need to buy a gift or something warm to wear.
Excellent selection. Very knowledgeable and friendly staff.