Customer Testimonials
Very nice and always willing to help. Great products.
knowledgable people , lay aways accepted!
Product description and quantity in stock. Quick order response an quick shipping. Excellent service!
Customer service at Idaho Mountain Touring was great! They let me check out a couple of bikes that I was looking between, answered all of my questions, and worked with me to find a day when I could demo a bike out on the trails. The staff is incredibly knowledgeable, and helped me to build the bike that was right for me. Thank you!
Timeliness / emails
Quick shipping and good selection
Super friendly staff and quick turnaround on services
We are gearheads and love the funnest coolest gear in town.
Quick and easy
Dax and John were fantastic with helping me purchase my Riply AF mountain bike. Very helpful and personal attention was fantastic. They were both very knowledgeable. I got a very good rundown about the specifics of my new bike too.
Thanks!
Jacob J. Brollier
Ryan was super helpful in helping me troubleshoot options for a car top rack and roof box. He was patient and determined to help me find some thing that would work great. He followed up with me several times on progress. I would highly recommend their services.
Super fast shipping, low shipping cost, and Apple Pay. Perfect! Made it really easy to shop.
Carry Ibis bikes
I’m definitely coming back soon. I melted my tire from the car muffler. The entire wheel and tire looks brand new. The team gave me a heck of a bargain and made a point to respect my ignorance of terminology. I thought I was going to have to scrap the whole bike.
Thanks IMT
Logan
Staff is fantastic and know they know the products being sold. Also super friendly people!
We go to IMT for all of our mountain and trail riding stuff. Great professional service by staff.
Great communication and service!
Large selection of merchandise, store very clean and organized, sales people seemed knowledgeable and friendly. I usually frequent another bike shop. I knew what bike, size and color I wanted, same brand as that shops name. They told me that due to corona, it would be September before I could get it, or even another comparable bike, bummer! One call to you guys and what do you know, you have it in stock, same brand, same size and color. Looks like you just got a new customer! Coronavirus guidelines seemed a bit strict for such a large establishment, but better safe than sorry I guess. Overall very pleased, thanks.
The ski tech was very personable and paid special attention to what I wanted and needed while getting bindings re-mounted.
Friendly service
Friendly, informative, helpful
I received the product I needed, as expected, in a timely fashion.
Thanks!!
Very competive pricing. Quality product. Excellent service, particuarly packaging and note card for thanking to use the business and how to access customer service as needed. Apple like standards for their service and packaging.
Great personalized service. Company rocks it.
Great staff great products
You had a product I needed when no one else had it- Swix women’s xc ski gloves in size Med. I was thrilled that you had them and shipped them so quickly!
Quality products and knowledgeable staff.
Service department has been awesome! Keep up the good work.
Great customer service when I made a mistake with my order and I was able to get the bicycle I wanted that was sold out everywhere else on the internet. Very happy customer!
Your bike service department is awesome!