Customer Testimonials
Personal service, good selection, knowledgeable salespeople.
Excellent ski tune services - I have used them for over two decades, and they do timely and professional work!
Good friendly service and good inventory.
I got direct, knowledgeable and eager to help support from the sales associate. She was actually happy to help, and helped me find products to meet my needs.
Ryan was great to work with. He took the time to explain all the possible options that were available for my bike build. His communication was excellent as I had to wait a few weeks for different parts to get ordered into the shop for my build.
When I come into your store I'm always treated with respect in a very timely manner. The ski shop guys are always top notch thanks.
Met at the door, by a young gentleman who was there providing masks for safety, he asked if I needed help. Earlier, I had called and asked for something to be put on hold, "sure we can do that". He retrieved the item. "Would you like to try it on? The sizes can be different." (thoughtful) There was space to shop safely. Friendly, helpful conversation, and great outdoor equipment of every sort. Easy parking. Great sale coupons. A model Boise business!
I was pleased to hear from you immediately and very pleased how quickly my purchase was shipped.
Great experience
Friendly and knowledgeable staff. Quality products. No need for an appointment when I need bike or ski repair or service. Close to home. Though parking is becoming problematic.
swift delivery
Good
Great variety in products and highly knowledgeable staff!
Fast shipping, well packaged with a nice note!
I ordered some face masks after a recommendation from a friend. Fast shipping and a great product. Very comfortable and easy to wear. Will probably order a few more soon.
Great customer service, a happy environment and great products.
I always get my skis tuned there because they're conveniently located downtown and do a great job!
Good workmanship. Great tune-up. It's like I am riding a very expensive mountain bike. What I do not forget is your staff assisted me when I had a biking accident last 2016. I can't move my hands to place the chain to the derailleur. I struggled to push my bike into your shop. Your staff was so great and kind to help me, place the chains back and they even offered to call EMS. I am thankful to your kind staff.
Great fast service
Top brands and top staff!
Prompt
Good price- shipped right away.
Quick! Quality! Friendly products and service!
The product are great, of course! But the main reason I buy from IMT is the great knowledge and service of their team. Dax and John help out considerably with my purchase and that why I'll come back. David Winans
Carry great products with reasonable shipping fees and SUPER fast shipping. Many thanks!
Staff was helpful and sincere yet not pushy.
They provided honest information and let the customer make the choice.
Appreciate that the ski shop techs were able to accommodate a quick turn around. Good work!
Living in Twin Falls, we don't have a lot of shopping options, especially options that stores like IMT provide. We often stop in browse and shop. You staff is very attentive and we always appreciate the great service. Happy Holidays!
I ordered this as a gift for my future son-in-law. It was a unique and shipped fast. I’m super satisfied with their product and service.
Great selection and great service.