Customer Testimonials
Very helpful and informative. Fast turn around..
Convenience and ease, It's nice not to have to go to downtown Boise. Great service!
Quick service, great price, friendly staff.
Thanks for the knowledgeable service and dedication to keeping to good COVID 19 practices. I appreciate both!
Great selection and super friendly staff. Anna was really helpful and shared a personal connection about the clogs I was looking at. She offered a personal touch and knowledgeable insight.
Great company. We’ve purchased bikes and other equipment from Id Mtn Touring. Always great service and prices.
Soft grips with better handling
Great service and inventory.
I like everything about your products and services! Outstanding inventory and the crew working in your store is fantastic —each person is respectful, helpful, kind and great. Thank you!
Prompt and friendly service
Your service is exceptional, and you have a great selection of products as well. We love IMT.
better cross country products than other vendors in the area
Helpful, happy staff
Always seem to have what I am looking for.
Wide selection of brands but could use more classic fit style...everything men’s clothing seemed to be a skinny fit pant or shirt. Need more relaxed/classic/modern fits. Cheers you guys rock
Best customer service in town! Dax and Bill do a fantastic job answering questions and making you feel like a valued customer. We purchased two Ibis bikes in the last year and they made the experience great. They always take great care of us when we come in the shop.
favorite.
Amanda was personal and answered all of my questions... patient and provided good customer service. She was very knowledgeable about the equipment... if not able to answer my question, she found a reliable source for input.
Friendly, helpful people working the store with very reasonable prices. And so close to us!
Customer service has always been great. Thanks!
Good customer service. Bike is working out great.
Very friendly and knowledgeable staff.
Very friendly people and the bike is so clean and works so perfectly
Always consistent in efficiently and customer service
Very pleasant experiance
Great options and friendly staff. We never once felt rushed during the shopping experience and no question we asked seemed stupid.
They were very helpful in assisting me to find the right clothing for me. They also handled returns in a way that was efficient and helpful.
Always impressed with the product brand selection, variety and quality of offerings. Sales associates almost always are knowledgeable in the products discussed. In today's environment I appreciate the focus on steps taken to protect the health and wellness of both employees and customers.....controlled access, mask requirement, etc.
Customer service was great. Colin in the service department was very helpful and patiently explained what I needed to know about a mountain bike purchase.
This was my first time visiting IMT in Meridian and I was very pleased with how quickly they completed the work. Well in advance of the promised date. I will certainly be back and thrilled to support a local business. Thanks IMT for a great first impression!! See you soon!!
Rob Pook