Customer Testimonials
Due to the scarcity of bikes during the Covid-19 pandemic, I journeyed to Boise from Chicago to purchase a bicycle at Idaho Mountain Touring. More than one staff member displayed genuine concern and helpfulness, making sure I was read to ride. They assisted with getting me comfortable on the bike with saddle height and verified reach to the handlebars was good. Coached me on care for adjusting and maintaining a carbon frame. Just in general, helpful and knowledgeable. I would highly recommend that you work with Idaho Mountain Touring. A+ experience.
Great and much needed product for me (wide brimmed hat that goes over bike helmet). No other company seems to offer a product that works as well as this one. The order process was simple and the shipping was very quick and efficient! I would definitely recommend this company to friends.
Excellent products!! Fast shipping. Good people to do business with.
Great store. You are the shop in town that had the product I was looking for. Thank you.
Fantastic customer service and very helpful with our kids' needs.
Excellent service I would highly recommend Idaho Touring!
you are guy very personal... thanks for the notes
I'm not all that familiar but when I move to Idaho I see myself frequenting this establishment.
I appreciate your prompt service in reasonable pricing. Keep on rocking
Always greeted warmly and helpfully. Products are top notch and bike service/repair quick and professional.
They were friendly.
I received my item very quickly and the item was in pristine condition, I even received a thank you note from the store personnel. I can't think of any store that has ever included a personalized thank you note with my item, it was a very nice touch! Thank you!
Every person I’ve ever had contact with at ID Mtn Touring is professional, knowledgeable, and very helpful. I recommend IMT to every person I know in Idaho.
Dax was awesome in helping answer our questions as first-time mountain bikers. We appreciate the extra time he took to explain not only the Trek e-mtb, but "rules of the trail" and areas we might try out first to familiarize ourselves with mountain biking. Thanks to Dax, I'll definitely refer friends and family to try out IMT for outdoor gear.
-Dave, Boise
I am very happy about Emma and Dax’s service. I feel very at home there
Great service!
I like the personalized service from Dax, Bill and team. They know me by name and know my family. Great team.
Great transaction. Fast shipping.
Great customer service.
Emma, the sales person that helped us, was fabulous. She gave great customer service, spent a lot of time with us, answered our questions, and helped us pick out the best bike and equipment for u.
Quick shipping, reasonable shipping cost. Great products.
When I did an internet search on this boot, Idaho Mountain Touring had the best price to offer. The shipping was free and my order arrived in less than a week. Great company to work with!
Good selection, helpful staff.
I’ve been buying from you off and on since you opened. I just you would give veterans and disabled veterans a discount
Quick response and delivery. Free shipping. Thorough communication.
Dax was awesome as always!
Impressed with shipping speed
You had exactly what I was looking for.
Excellent service! Made an online order and within 20 minutes, got another email saying the shipment was ready to go! Super fast shipping too! Highly recommended, thank you!
The products I purchased are great but I’m most impressed with the customer service and speed of shipping. I love that there was a handwritten sentiment and even though I’m in Indiana and love my local bike shop I will definitely be purchasing rom here again.