Customer Testimonials
I LOVE my beanie! It definitely a 10 out of 10! And it came very fast. It is SO CUTE. The fit is great. Perfect slouch, perfect Pom.
The staff was friendly, helpful and not pushy
Always find what I go there for.
I was asked by multiple staff as I looked at sleeping bags if they could be of help. Not pushy, sincerely checking in. I have had great customer service every time at IMT and, because of that, will continue to return.
The product shipped quickly and arrived in less than a reasonable amount of time which was great! The product was exactly what I expected and I would absolutely buy from here again. Thank you!
It was great but * I still need verification that the wrong size tubes were installed on my bike. Not by you..it was Kore north
The employees are simply the best. There is no where else I would ever send someone if they were looking to get into biking.
Morgan was fantastic! She was extremely helpful in my biking buying process. Hands down I will be recommending Idaho Mountain Touring to everyone!
Great service! Went above and beyond what I asked for and they found another issue!
I try to support small businesses. Fair price online and fast shipping.
IMT usually has everything I need In stock!
Fast shipping, great service.
I bought the DaBrim bicycle helmet visor to protect my skin from the sun. A quality product offered at a reasonable price And not available locally. The online information was very thorough and fulfillment was prompt.
Everyone’s expertise. Friendly, fast service.
Looking forward to when everyone stops wearing masks.
Best demo gear selection in the valley. Top brands, very knowledgable staff, everyone is friendly and down to earth. The bike techs will talk at your level, whether your confused between a presta and schrader or diving deep about alloy stiffness between cranksets.
Great quality products as well as great customer service. Thank you Dax!
Fast shipping! Perfect! Thank you!
Very friendly staff!!! Super helpful and great atmosphere
I like the fact that no matter who I talked to they had access to my purchase and were extremely helpful in modifying my order.
Great groups to work with. I have now bought 5 bikes from them. They are very helpful and have great recommendations.
Duncan was very knowledgeable and helpful with the types of bikes we were looking for!
Both associates we worked with — Ryan and Braxton — were helpful and patient with our questions and decision to purchase. Thank you both! Our daughter has already picked out the bike she wants when it’s time for her upgrade, so we’ll be back!
Bought Yakima roof rack. Took a while to get but was no fault of IMTouring. The install of the roof rack was fast and well done.
Great customer service! I always feel welcome and I appreciate the experts in the bike shop.
Friendly and fast!
The brim appears to be good quality, was shipped promptly and so far works well.
Everyone there is so friendly and helpful! Great selection of product!
Great quality, good service.
I was looking for the bike tires I bought from you, and my local bike shop was out. Other stores also, out of stock or didn’t carry at all. These were the EXACT tires I was looking for a you had them. The price was ok, and tires came in a few days, will DEFINITELY keep you in mind.
Very helpful staff and such a variety of items to make the "trip" enjoyable.