Customer Testimonials
Order was correct and delivered on schedule as promised.
Employees are helpful without being annoying. They just check in on you and see how you are doing and aren't pushy. The Boise store has a great vibe and feels like it should be in a small mountain town. Prices are comparable to other similar stores and nothing feels overpriced because it is in a local store. More options than the big name store.
Quick shipping and informative emails
Great products, great service.
Great customer service. Todd was fantastic!
The service is top notch. I love being able to take my bike and trust that it is in the hands of people that know what they are doing.
Service was done when they said it would be and I even got a text to tell me it was ready and I loved that!
Braxton did an excellent job cleaning and tuning up my road bike. I received friendly and professional service. I took it out for a spin when I got home and it rides great and it shifts very smoothly. I recommend Idaho Mountain Touring for all you bike needs.
fast shipping and good prices
The service department treats me so well every time. I trust them completely with their service, as well as recommendations. Great group of folks, and they're always making things right.
They know their stuff.
Great staff
Had a few questions about anchor building, and was directed in the best way to solve my questions
Awesome service! Ordered bindings for my skis that I saw were available at Boise location so I did a pick up order. Also saw bindings I needed for my snowboard but at meridian location. I ordered those for mail out but when I came into the Boise location later in the day they were able to provide me with both orders. Price was also great on both items and made me happy to be able to support a local business.
great selection, friendly staff
I placed an order on a Sunday, of all days so I wasn’t expecting much to happen until Monday but to my surprise it was already processed for shipping only a few hours later. I definitely wasn’t expecting that kind of turn around time. Very impressed with your service. What was even more impressive was the sale price I paid for these SRAM cranks. I’ve built a lot of bikes over the years and I always shop around for the best price I can get. Idaho Mountain was never even on my radar as a possibility. Now they will be one of the first places I check for great prices and service. I also pretty much ignore requests for reviews from companies I shop from, but I had to write this one. Thanks guys, service like this will keep me coming back.
Great customer service! 😄
Thanks so much!!
Excellent service....quickly fixed issue late on a Sunday.
Always above and beyond, always faster than expected! Thank you!
Expert advice on proper fit and function of equipment to include mountain bikes and safety equipment was very helpful
Really good people and priducts
Great prices and shipping time. What else could you ask for.
The staff is friendly and kind! Love shopping here.
Great price!
I had the option of buying from a large outdoor store or locally and I will always choose local. The website was easy to navigate and purchase through and the follow up emails from Megan gave me the option of picking up at the Meridian location instead of having to drive to Boise. Megan was friendly, courteous, and answered my questions almost immediately. When I went to pick up the bike carrier today, I was met with a friendly smile and hello and served immediately. I regret not getting the name of the gentleman who helped me but rest assured that I will be doing business again with IMT.
Great prices
Great selection and service
Excellent customer service
You did what I paid you to do.
Fast response time.