Customer Testimonials
Great service. Knowledgeable staff. Quality products.
Great service and very friendly staff! We will definitely be back for all of our biking needs.
Knowledgeable staff. Quality products, good service shop
Outstanding customer service from Hannah! She spoke to me on the phone, researched the question I had and when I placed the order, called me back to ask about setting the product up prior to shipping to ensure it would fit my bike.
Thank you!!
Name removed
Idaho mountain touring has a great selection of outdoor products and first rate service. I have bought bikes there and routinely go for bike tuneups and other services as they offer the best bike repair in town. They also have a great selection of accessories and clothing.
We had a smooth, pleasant and professional experience shopping for a bike for our grandson. Brian did a superb job of explaining features and options. We'll be back.
Becky was friendly and knowledgeable. She answered all the questions I sent her way. She helped me better understand the strengths and weaknesses of the two bikes I looked at.
Thank you to Becky. :)
Great prices and fast shipping
Very helpful staff
Staff at ID Mountain Touring have always been exceptionally knowledgeable, friendly and willing to go the extra mile to help. Thank you!
The service was quick and exactly what I wanted. Plus supporting small business was a big plus!
Fantastic customer service - always.
Only purchased a hat, but shipping was quick and I love my hat!
Super nice guys. Quick service.
Great prices, quick delivery, quality products
Quick and easy shopping!
I have a feeling that if I needed something I would be able to find it at your store. I like that there is different price ranges for the categories of stuff I was looking at.
Now that I know about your store, I probably won't be going to REI very much anymore, not just because of you convenient location but because of you your superior selection.
Thanks!
Personal attention every time
great customer service and knowledgeable technicians
Friendly customer service. The bike maintenance department is always top notch! Thanks for getting our cruisers and our mountain bikes ready for another Idaho summer!
convenient hours, knowledgable sales folk, high quality gear/clothing
The staff is super and I always find something in the store to purchase.
Knowledgeable, honest, thorough and friendly
The store associate was very jive and professional. I felt like a valued customer and was well taken care if during my recent purchase. The sale price on the bike basket was great!
I am excited to use my new purchase this weekend while riding my bike. Having a bright yellow basket on the front of my bike looks great.
I am so glad I got the sale email and reached out to the store ! A great experience,
value and customer service!
Quality.
I love the store, always have. Your inventory is the best.
Quick, helpful and knowledgeable. Fair pricing
Danny in the bike shop was extremely helpful
Took my road bike in for a tuneup and Matt did an awesome job as usual.
I noticed the store carries big name products including TREK. My experience with the employees and the 2 salesman who I dealt with when purchasing my bike was great. They were all very knowledgeable and seemed to care about what exactly I was looking for in a bike and not to mention very curtious. I will most definitely be returning to Idaho Mountain Touring for my bikes needs and will also recommend I.M.T. to anyone looking for great products and excellent customer service.