Customer Testimonials
Your sales and service personnel are very helpful and knowledgeable! The products displayed on the show room floor are spaced and situated to where nothing is crowded. Very nice to see a sports store set up like the inside of Idaho Mountain Touring in Meridian! First impressions walking into the store were Great! Smiling faces, helpful questions with a very nice selection of products from wall to wall! It looked like a candy store for the outdoorsy enthusiast! Your the Greatest!!! I'll be back for more shopping fun.
My questions were answered quickly. The answers were thorough and very helpful.
Brian was helpful in my selection of fenders for full suspension bike. He was attentive to cleaning the price sticker off then came out to the parking lot to install it on my bike while it was loaded on my car rack. Thank you Brian!
Knowledgeable and friendly. Answered all of our questions thoroughly.
Store employee "Br", went above and beyond to help me out with trying a bicycle, adjusted seat position, height even changed out the existing grips so I could get the bike more dialed into my liking. I ultimately didn't purchase that model but the customer service was fantastic!
Cost estimate was met. Delivery time was met. What more can one say other than the workmanship was excellent.....
Prompt service. Knowledgeable personnel.
IMT is and has been since it opened, my go-to place for all things bike - bikes, parts, service and clothes! Each is excellent, the people are friendly, and the shop is welcoming.
Everyone was very friendly and very helpful . They answered all my questions .
I will be back .
Thanks
First name removed
I very much like your bike repairs knowledge.
I received the order sooner than expected.
Great selection of products, a friendly staff and knowledgeable! Good product lines that are durable to use for many years!
Very informative, upfront, and friendly
Fantastic service! Thanks
Each time I go camping in the desert, this is where I take my bike. I trust the helpers. They ahve been so amazing!
These guys are great. Very professional service and fixed right the first time. Definitely recommend
Good quality bikes, clothing, and outdoor equipment and great service.
I am always greeted when I walk into the store. The staff is very friendly and immediately asks if they can help me. Love this place!
Shop did a great job getting my bike ready to go to Europe.
Thanks for cleaning up the bike so well!
Rode Bogus yesterday on the new tires, they were great and that little bump in the front rim is gone and does not catch my eye at speed anymore (one less thing to keep an eye on at speed)
Lets hope Alp d' Huez doesn't kick my butt!
Russ
Great gear excellent service and fast shipping
Friendly and knowledgeable staff.
It’s all high quality even the service
Great people and work!
The job on my bike turned out better than I had hoped for!
I needed to get something and it was a birthday present. I ordered it with plenty of time for it to get there but it arrived way earlier than they originally estimated putting my mind at ease that it wasn't going to make it. Didn't overcharge for the shipping either! I'm pleased and will check them again when I need something.
Amazing customer service!
Great price, fast shipping. Thank you!
Ryan’s customer service is outstanding! He took the time to answer my questions . I’m completely satisfied with learning which bike was right for me and my specific needs. I’ve only had a few times to ride the bike in between the rain we had today. I’m looking forward to many rides in the future. The bike is very comfortable. Especially now that I know how to use the gears correctly. I have already recommended the Meridian store to my friends. Thank you. Terry
Very knowledgeable and fast.
When I bought my bike there was an agreement that after two weeks and then again after two months I'd get a free tuneup. I took my bike in the other day, a year after the purchase and they honored it. After promising it 24 hours later, I had my bike back at around 6. Im blown away by the customer service. Good job all around!